Umax Astra 2000U Flatbed USB Scanner (PC/Mac) | 
| Brand: Umax
This item is no longer available
Rating:  19 reviews
Platforms: Windows Nt, Macintosh, Windows 98, Windows 2000, Windows Nt 3.5, Windows Nt 4, Windows Nt 5, Powermac, Windows Me, Windows Xp, Windows 2000 Server, Mac Os X, Mac Os 9 And Below, Windows
Media: Electronics
Compatibility: PC USB
Shipping Weight (lbs): 12.4
Dimensions (in): 23.3 x 14.9 x 6.3
Warranty: 1 year warranty
MPN: 2000U
Model: 2000U
UPC: 785461134326
EAN: 0785461134326
ASIN: B00000JGPU
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| Features:
| • | True 600 x 1,200 dpi optical resolution | | • | Superior CCD scanning technology | | • | USB interface | | • | Windows and Mac compatible | | • | Single-pass scan |
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| Editorial Reviews:
Product Description
The UMAX Astra 2000U is the ideal scanner for home and office. It features intelligent scanning software that simplifies the scanning process. With the new USB interface, setup is truly "Plug and Play". Just plug in the scanner, install the software and you're up and running in minutes.Use scanned images to add excitement to your documents, reports and Web pages, or share images by e-mail with clients, family and friends. With the included software you can archive photos and important documents, copy, fax and more! This combination of exclusive hardware and powerful software will be one of the most fun and useful computer tools you'll ever use. Explore your creativity and make your documents come alive.
Amazon.com Review
With driver software that makes the scanning process easy and a USB interface that makes setup simple, the Umax Astra 2000U offers hassle-free scanning. This scanner also includes a comprehensive software bundle for editing and managing your images. To set up the Astra 2000U, we followed the included quick-start guide. We connected the USB cable from our PC to the scanner and the AC adapter cable from the scanner to the outlet, dropped in the CD-ROM, and followed the Umax setup wizard. The software setup process, although automated, was lengthy, taking about 15 minutes. To test the Astra 2000, we started an imaging application on our PC and used its Scan command to scan a magazine photo. The Umax VistaScan driver software started automatically and, after a short delay while the lamp warmed up, showed us a preview scan. (VistaScan consistently waited for the scanner's lamp to warm up even after the lamp was already warm.) VistaScan has Beginner and Advanced buttons at the top of its window; the Beginner screen includes icons for color photos, printed material, text, line art, and Web images. We selected the working area on our preview scan and clicked the Color Photo icon for a final 300-dpi scan, which took 45 seconds. VistaScan automatically exported the image to our graphics application. The image had an unsightly moire pattern, so we repeated the scan using a magazine descreening option. The new scan took 110 seconds and showed a significant improvement. A third scan at 600 dpi took 125 seconds but looked only marginally better than the first scan. To test optical character recognition (OCR) abilities, we scanned a single page that contained two columns of text plus some line art. The scan took about 50 seconds, including OCR translation. Caere's OCR software ignored the line art and created a two-page document with a single column of text, which it then exported to Microsoft Word. The two-page formatting was unexpected, but the interpreted text was correct and the OCR software did a decent (though not perfect) job of recognizing fonts. You'll want to explore the well-chosen bundled applications, which are designed more for home use than for business. Pros:
- PC and Mac compatible
- Easy hardware setup
- Detailed printed owner's manual
Cons:
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| Customer Reviews: Read 14 more reviews...
 Well, it can sorta scan! November 18, 1999
L. Garcia (Denver, CO USA)
20 out of 23 found this review helpful
I was hoping to get a wonderful scanner to put pictures of my kids on our webpage. Pictures look blotchy and the OCR is horrible. I would suggest saving up for a higher end model.
 2000u out of box failure with no customer support April 13, 2000
Ted Judd (Boise, Idaho)
14 out of 14 found this review helpful
I have tried repeatedly to get the 2000u to work to no avail. More calls to Customer Support than I can afford. After asking for a manager I was told my problems were common, if I wanted them to check out the scanner (since phone support could not figure it out) I had to send back the scanner at my expense and they would determine whether or not to repair, refurbish or replace the scanner. The final gotcha was that I had tried for over three months to solve the problems by phone and was now out of warranty and they refused to even look at it if I did send it back. Buy ANYthing else.
Umax Astra 2000U January 4, 2000
Doug Farrell (Torrance, CA)
13 out of 15 found this review helpful
The scanner has never scanned since new. I can understand a unit being shipped factory without firmware. Mistakes happen. But the Umax customer service is just plain lousy. The "Get them off the phone" and "don't answer e-mails" policy is an insult. I'll pay a little more and by an office HP.
 A very good scanner for the money December 2, 1999
Eric A. Miller (Houghton, Michigan)
8 out of 10 found this review helpful
Scans very well, haven't any problems with it (although if you want to any serious editing of scanned photographs, use Photoshop instead of PhotoDeluxe). Overall, a great scanner for the home.
Never got it working.... March 3, 2000
American Express (Westbury, NY)
8 out of 9 found this review helpful
Horrible from day one. We could not get this to work, and I have installed dozens of scanners, not UMAX ofcourse. Tech support gave me a different reason everytime I called. I even did a fresh install of the OS to get it to work, still same error 1,010. Crummy product, crummy tech support, crummy experience, THE END...
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