Xerox DocuMate 510 | 
| Brand: Xerox
List Price: $349.99
Buy New: $99.00
You Save: $250.99 (72%)
New (38) Used (1) from $346.91
Rating:  33 reviews
Media: Electronics
Autographed: No
Memorabilia: No
Shipping Weight (lbs): 10.8
Dimensions (in): 17.3 x 12 x 10
MPN: XDM5105D-WU
Model: XDM5105D-WU
UPC: 785414106004
EAN: 0785414106004
ASIN: B0000DFZ6L
Availability: Usually ships in 1-2 business days
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| Features:
| • | scans directly into PDF format | | • | converts documents into PDF files at 10 pages per minute | | • | holds up to 50 pages in ADF | | • | includes TWAIN driver | | • | scan up to legal size documents with ADF |
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| Editorial Reviews:
Amazon.com Product Description
Designed to be at home in any office environment, the Xerox DocuMate 510 single-pass flatbed scanner offers 600 x 1,200 dpi resolution, 42-bit color, and fast USB 2.0 connectivity. It has an auto document feeder that's able to handle up to 50 sheets of 18 lb. paper at a time, allowing convenient scanning directly into PDF format at up to 10 pages per minute (at 200 dpi, black-and-white). Able to handle originals ranging from 4.5 by 5.5 to 8.5 by 14 inches(via ADF), the auto document feeder will to help speed up any office environment by letting you batch scan items as small as checks or index cards, as well as legal sized documents. The DocuMate 510 is clearly designed for office document support and includes software tools to help streamline file management, text editing, and single-button PDF creation. It has a certified ISIS driver for compatibility with ISIS-based imaging applications, and it is at home in any Windows 98SE, 2000, ME or XP environment. What's in the Box
DocuMate 510, power supply and cord, USB cable, Quick Install card, user's manual, CD-ROM (including TWAIN and certified ISIS scanner driver, ScanSoft PaperPort Deluxe, ScanSoft TextBridge Pro 9 OCR, ArcSoft PhotoImpression)
Product Description
The Xerox DocuMate 510 Scanner is a compact and effective hi-speed scanner perfect for workgroups and other decentralized scanning applications. By eliminating seldom used options such as duplex capability and a SCSI interface, Xerox offers this model at a price that enables businesses to achieve high levels of productivity by distributing fast cost-effective scanners throughout the organization.The DocuMate 510 has a 50-page Automatic Document Feeder that scans 10 pages per minute (10 ppm). It features 600x1200 dpi optical resolution, 42-bit color, USB interface and scans everything from photos up to legal-sized documents. It also features one of the smallest footprints available of any business oriented flatbed scanner on the market.
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| Customer Reviews: Read 28 more reviews...
 Steer clear of Xerox/Visioneer November 18, 2004
Steve Birnbaum (Roselle, IL United States)
94 out of 102 found this review helpful
This Documate 510 scanner is sold under the Xerox brand but is made by Visioneer. You should not buy it because (1) it is a BAD, POORLY-MADE product (parts of the ADF wore out so badly after 8 months we couldn't use the scanner anymore), and (2) the CUSTOMER SERVICE is some of the WORST and MOST ARROGANT I have encountered in a long time. My company bought this item new from Amazon on 4/26/04; it was paid for with a credit card on the Amazon web site. As I said, by the end of October it had fallen apart to the extent the document feeder wouldn't work anymore. There is a 1- year warranty, so I called the customer service number to find out how to return it, and got Visioneer. I explained the problem and the rep said to fax a proof of purchase and they would issue an RMA. I faxed the shipping label from the original box from Amazon, showing all info (product, serial number, date of shipment,etc. I got a call the next day saying the rep's supervisor would not approve the return, that I needed something with the date of purchase on it. I said how about if I fax the credit card statement showing the purchase from Amazon, made one day before the shipping date on the shipping label. Nope, not good enough. I said we evidently had not saved the e-mail confirmation from 8 months ago, and it would be very hard to get a new receipt from Amazon, since there were at least 5 different people in the company (2 of whom are not even here anymore), each with a different Amazon user name, who use this credit card, and we could not see the purchase history on Amazon unless we had the username that placed the order. He still couldn't help, so I asked to talk to his supervisor, who could not talk at the moment but would call me back. Well, 24 hours later, no call, so I called back,and after 2 transfers and being on hold for 10 minutes and calling back in, I got the supervisor. He said there was nothing he could do. I said, do you think Amazon shipped us this without us paying for it, especially since we have the credit card statement showing the purchase date coinciding with the shipment date? Sorry, can't help you. I asked, what if we got it as a gift. Well,you'd need a gift receipt, etc.... I told him if we can find somebody that has the time we'll try to get a receipt otherwise we'll turn it over to our lawyer. I guess the new motto is "the customer is always wrong".
 Xerox 510 July 8, 2004
48 out of 48 found this review helpful
The unit seems to do a pretty good job as a document scanner. The rating depends on the purpose for which you purchase this scanner. Couple items to note: 1. The unit does not come with the PaperPort Pro 9 office as advertised by Amazon. It is bundled with the Deluxe 9 software which is a less costly product. 2. The flat bed scanning of photos is not up to my expectations. It is probably ok if you're scanning photos for commercial / non-artistic reasons. I do not believe that this takes the place of a 'decent' photo scanner. I had planned to compromise on getting shorted on the Pro 9 Office software and keep this scanner. However I decided that it was not worth it given the compromise that I would also have to accept in the photo scanning. 3. The ADF always pulls slightly to the left as the pages go through. I don't know if this is a typical problem on other ADFs or not. 4. The instructions for the software both hard copy and on the web site are not thorough. A lot of trial and error is required in order to better understand the scanner options. 5. I don't like the fact that the Deluxe 9 software provides the 'preview' scan in a small sub-window. The window is too small to get any valuable 'preview' info. 6. A positive item is that Xerox has spare parts available for the ADF and scanner which may need replacing. I don't believe that this is typical for other non-commercial consumer type units.
 GREAT Buy for My Office and Home Office May 11, 2004
Patriot (Caleefornia)
24 out of 28 found this review helpful
The scanner does a fine job. There are many options to control file size and scan quality. The interface took a little getting used to, but after a couple of days I was a "whiz".
PLUSES:
I like the fact that it scans directly to PDF format. I especially like the "Scan Manager" that allows you to preview, reorder, and add pages to an ongoing scan. For example, if you finish scanning a document and want to add a forgotten page to the same file, you can do so in the Scan Manager. You can even re-order the forgotten page to its proper place in the PDF file. This feature would also be useful if you had a 200-page document to scan since the ADF cannot hold 200 pages at once. The machine also comes with a spare ADF "roller", which is supposed to need replacing after 20,000 documents.
I had some trouble with pages that had been stapled, but I was able to correct my problem by flat rolling the staple holes to make it feed properly. This was more user-error than the machine's fault. In fact, I scanned an unstapled 50 page document without a hitch.
I will buy this same machine as the demand for it grows at my office.
DEC. 2006 UPDATE: I have bought 4 of these to date, without any hitches at all! Nice!!
 DocuMate 510 is Horrible November 10, 2004
Douglas J. Moditz
19 out of 19 found this review helpful
This scanner is absolutely terrible. I have a small home business and I want to go paperless. If you are in the middle of a scan job, say you are on the 30th page already, and something is wrong, there is no recovery feature so you have to start from scratch. In fact, tech support says you will get constant errors if you scan more than 20 pages at a time, yet the document feeder is supposed to hold 50 pages (?). You can scan and then merge multiple scans to become one, but that is not the point. The point is that out of 900 pages of scanning, i got about two dozen errors which requires me to shut off the machine, close the scanning program and start all over again. I returned the product and got another documate 510 because tech support said it must be faulty, but the second is exactly the same. This scanner is nothing but a pain in the rear. I am shipping the second one back in the morning.
Horrible Scanner March 22, 2006
Pen Name
17 out of 18 found this review helpful
After having so much trouble with HP scanners, I decided to try another company alltogether and go with Xerox. I needed a scanner capable of handling large amounts of paper 30-50 sheets at a time, was quick, and most importantly, worked. Unfortunately, 2 out of 3 doesn't cut it.
This scanner is very fast. It takes about 5 seconds to feed a sheet of paper. It can also handle a lot of paper at a time. Those are the only things it has going for it. If you notice from the picture, the auto document feeder is at a ridiculously sharp angle. It almost points straight up, which makes it awkward to load paper into it if you're sitting down and less than 6 feet tall. My employees that use this always have to stand up to insert the paper because it's easier that way. The feeder tray isn't very long either so you actually have to hold the paper and use your hand as a guide if you use more than a few sheets of legal-sized paper in it.
Without a doubt, the biggest problem with this scanner is that it is incompatible with Adobe Acrobat 6. It refuses to work with it. I don't know if this is Adobe or the scanner's fault but don't get this scanner if you want to use both. Acrobat 6 refuses to locate this scanner. I have a degree in computer science, spent about 6 hours searching for a fix on the Internet, and still couldn't resolve this. The only way to get around it is to either use a different version of Acrobat (I ended up having to pay $400 for Acrobat), or use the scanning software that comes with it. The scanning software included is okay, but is like most software in that it's bloated and has a lot of junk I didn't need. All I want is a simple TWAIN driver, which is not included. I don't need 50 mb of software and drivers, and four different programs to do simple image scanning.
Stay away from the Xerox Documate if you have an interest in scanning to PDF. It's not even made by Xerox, but by a company called Visioneer, who then sells it under the Xerox brand.
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