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ACT! 2005 [Old Version] | ![ACT! 2005 [Old Version]](http://ecx.images-amazon.com/images/I/515GQQBY0PL._SL500_.jpg)
| From: Sage Software
List Price: $229.99
Buy Used: $32.49
You Save: $197.50 (86%)
Used (4) from $32.49
Rating:  131 reviews
Sales Rank: 4816
Format: Cd-rom
Platforms: Windows 2000, Windows Xp, Windows 2003 Server
Media: CD-ROM
Edition: Standard
Number Of Items: 1
Operating System: Windows XP
Shipping Weight (lbs): 4
Dimensions (in): 9.7 x 7.9 x 2.7
MPN: ACTS2005RT
Model: ACTS2005RT
UPC: 040689003817
EAN: 0040689003817
ASIN: B0002LXRXY
Release Date: August 20, 2004
Availability: Usually ships in 1-2 business days
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| Features:
| • | Easy-to-use contact and customer-manager software | | • | Access, organize, and manage contact details | | • | Stay on top of schedule 24/7; share customer info securely | | • | Link to Palm OS and Pocket PC handhelds | | • | Forecast, track, and report on sales opportunities |
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| Editorial Reviews:
Product Description
ACT! organizes all your customer information and contacts in one place, giving you instant access to every detail of every relationship including names, phone numbers, addresses, notes from previous conversations, upcoming appointment details, call histories, a list of follow-up activities and more!
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| Customer Reviews: Read 126 more reviews...
 Major Step Backwards August 31, 2004
Richard X. Bove Sr. (Lutz, Florida)
91 out of 97 found this review helpful
The new version of ACT! 2005 is a significant disappointment. It should be avoided. The new program removes a number of attractive features that existed in ACT! 6.0, crashes constantly, and is no longer user friendly.
For example, in 6.0 if one wished to add a contact to a number of groups and subgroups, the steps were relatively simple and easy to complete. The contact menu item would be designated. In the drop down menu, the group membership feature would be selected. A list of groups and sub-groups would appear. The user would then click those groups to be added and/or deleted, click okay, and be brought back to the contact screen.
In the new version, 7.0, it is no longer possible to follow this series of steps. Now one clicks on an item called add contact to group. A partial listing of groups is shown. Another item must be selected to get the full list of groups and subgroups. Only one selection can be made and no deletions can be performed at this point. Then a group screen appears. This must be discarded to get back to the contact screen and then the process must be repeated for each additional group add wanted. What took three easy steps now may take 12 to 15.
The fact that so many steps are demanded eats up available memory. Thus, after performing a number of actions the program will crash. If one works on it long enough setting up desired functions the program will constantly freeze and crash. Memory usage which was poor in version 6.0 is now a disaster. It is impossible to believe that this program was ever beta tested.
This is only one of many examples of program changes that make this ACT! 7.0 more difficult. For example, one can no longer edit contacts in the contact list screen. On a simple lookup the program keeps adding unwanted screens requiring more keystrokes and stimulating more crashes
Do not expect help from either of the manuals the company publishes. They do not even treat with any of the issues mentioned here. Also be aware if you spend a few hundred bucks to buy the access to technicians, you will wait 45 to 60 minutes to reach one. Then the technician will indicate that the program was changed to eliminate key functions.
If you purchase the Standard version you cannot even find out how many contacts are in a group. Sending e-mails has become more complex.
Get the picture. This program is self destructing and charging customers hundreds of dollars to do so. Buy it if you are a dyed in the wool masochist
Slow, sloppy & ??slippery?? September 9, 2004
Ronald Davis (portland)
54 out of 60 found this review helpful
Another reviewer speaks of taking a minute & a half to load on an old machine. My 2+Gig with 500Mb RAM is also sloooow to load. I was upgrading (?) from v5, which is no great shakes, either, but I stuck with it because the Goldmine reviews were underwhelming. Some of the features that didn't work at all in V5 now work, but not properly (such as field names and sub-groups). On the other hand, importing from DB5 required that I use V5 then V7. V7 simply refused to import the data. That is as far as I have had time to push to now. Hope not too many more traps await me. Especially hope the crashings do not come.
Absent a major change of heart by management, I cannot imagine ever buying another edition of ACT! It is pretty good software for 1989. Trouble is, this isn't 1989. I recommend you pass on this ?upgrade? It is slow, remains sloppy to use, and the customizing screens tend to slip away before you are done making the feeble changes that are allowed. Sigh!
 A major disappointment August 25, 2004
PT Cruiser (CA USA)
23 out of 25 found this review helpful
I've been using ACT for years and was anxious to see an upgrade to ACT 2005. Installation was easy, it converted my old act database to the new format. But as I started using it, I realized that there were more features missing from the previous version than features added that I would use. The dialer is gone. There is no way to dial a contact's phone number from the application unless you want to buy a $49 add-on from a third party. And the add-on doesn't automatically record history of the phone call in the notes or history section. The second disappointment was the email part of the program. The performance hasn't improved and the .html templates have disappeared. The only email format is now .tpl. The same problems with using Outlook or Eudora that were in the 6.0 version are still here.
Performance is also slower than the previous version. On a 2.4 Ghz. computer with 640 MB of RAM it seems to take forever to launch and has a generally sluggish feeling.
On the positive side, you can attach files to a note and the group feature has more subgroups of groups. The Opportunities also have a tab and list from the contact screen. But for everyday features that are used on a constant basis, like dialing and email, it is lacking.
Fortunately, the upgrade has a 30 day guarantee. I plan to send it back.
How to Kill a Great Product in One ACT? -> ACT! 2005 September 21, 2004
Software Guy (Austin, TX)
21 out of 23 found this review helpful
As an avid Act! user, I was very excited to move to ACT!2005, I plunked down my credit card and got it shipped to me on release day.
As a person who makes a living installing and tuning software I was amazed this thing got out of development. First, it runs on personal MSSQL Server, which has to be installed, so there is another service/headache to manage and maintain--but at least the Microsoft stuff seemed to install and run ok. The problem was ACT!2005. The dot.net look is nice, but the e-mail does not work for any of my POP server accounts. So I tried to integrate it with Outlook, that did not work either. Then, intermitently, the database would not open. Do not even try to synchronize...it does not work at worst, and requires a PhD in networking and databases, at best. Also, all the addins were crashing my MS Office products--blue screened me.
This is the worst software release I have seen in quite a while...do not know how anyone would send this stuff out to customers, unless they did want to do business with them in the future. Must be an "offshore" job.
I sent this thing back and got my money refunded.
I will save you the time, trouble, and money--wait until it all works. Which may be a while as reviews of this product (at other locations around the net as well) are uniformly disappointing.
ACT! may have lost me on this one, my business is growing and now I have to consider Goldmine and Microsoft...
 A significant upgrade but ... September 4, 2004
S. McDermatt (San Diego, CA)
19 out of 20 found this review helpful
I downloaded this the day it came out. I use the previous version 6.03 approximately 5 hours a day. I was hoping that the two features I wanted most (tracking of incoming email & searchable email)were included in this upgrade. Well the email is now searchable but there is no recognition of incoming emails other than that they show up in your inbox. If you desire a product that tracks your (email) communications with others and allows you to simply look at a 'contact' and see the activity history then look elsewhere. You will have to MANUALLY ATTACH EACH INCOMING EMAIL TO ITS CONTACT. Like my 4 year old who speaks but does not listen so to does ACT 2005.
Also, ACT! 2005 takes about 20 seconds just to start up compared to <1 second for ACT! 6.03 (1.4GHz, 768Mb Centrino). I had to re-install the previous version after un-installing ACT 2005.
Buy the CD or download the product and try preferably on a spare computer, not your primary. Too, ignore the conflicting information about downloads not being returnable, they are and return it within 30 days if not satisfied.
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