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This item is no longer available
Rating:  2 reviews
Sales Rank: 194501
ASIN: B000SZOK1W
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| Customer Reviews:
Teleflora Doesn't Deliver February 16, 2008
Rosemary Galviston (Boston, MA United States)
2 out of 2 found this review helpful
I ordered a pink mini rosebush to be delivered to my mother on Valentine's Day. I told her a surprise was on the way and to be on the lookout for it. She called me at the end of the day and said there'd been no delivery. I called Teleflora and asked what happened. They said that they did not have access to delivery information and would not tell me which florist had been used for the order. They also said deliveries were backed up for Valentine's Day and that they would try to deliver again tomorrow. I agreed to having it delivered the following day even though that was no longer Valentine's Day. At the end of the following day my mother called me again, still no delivery. Now that's inexcusable! You're a floral company right? That delivers flowers? So, how come no flowers were delivered? I called Teleflora, once again, same song and dance: We do not have and cannot give you, the customer the delivery and florist information. So, I canceled the order and had a refund issued to my credit card. I've been told that my refund should appear in the next few days. I'll be checking, I don't trust this company at all and will never use them again. I cannot in good conscience recommend a floral delivery company that doesn't do floral delivery. Use another florist, Teleflora doesn't deliver.
Telaflora is HORRIBLE May 10, 2008
Kristy Krastev (Las Vegas)
I ordered flowers from Teleflora for Mother's Day to be delivered today since there are no deliveries on Sunday. When I spoke to my Mother and they hadn't been delivered by 5:00 p.m., I called Teleflora and they assured me they would be delivered today. Apparently due to Mother's Day they were working until 7:00 p.m. When I asked them if they would definitely be delivered today she looked up my order # and told me that they couldn't find a florist in the area who had the supplies to make the arrangement I had ordered. NO ONE called me and asked if another arrangement would be acceptable, I would have gladly chosen something that was available. So apparently they requested another florist in the area and hadn't gotten a response back, yet. This is UNACCEPTABLE business practice!! SHAME ON YOU TELEFLORA!!!! So now my mother who lives 2,000 miles away will not have flowers for Mother's Day because Teleflora was too greedy to take the order knowing they could not deliver!! They say they will refund my money in 2-3 days which I find strange since I paid through Paypal immediately and they should refund by the same method. I think I will file a claim through Paypal just to be safe. DO NOT GIVE THESE PEOPLE YOUR BUSINESS!!!!
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