Datapilot Cell Phone Data Transfer Suite Sanyo USB | 
| Brand: Susteen
List Price: $69.95
Buy New: $33.99
You Save: $35.96 (51%)
New (5) from $33.99
Rating:  10 reviews
Format: Cd-rom
Platforms: Windows 98, Windows 2000, Windows Me, Windows Xp
ESRB: Everyone
Media: Wireless Phone Accessory
Autographed: No
Memorabilia: No
Number Of Items: 1
Batteries Included: No
Operating System: Windows ME
Shipping Weight (lbs): 2
Dimensions (in): 9.8 x 8.3 x 2.1
MPN: DP200-118
Model: DP200-118
UPC: 739234002602
EAN: 0739234002602
ASIN: B00009MJMJ
Availability: Usually ships in 1-2 business days
| |
| Features:
| • | Import crucial data from a PC or handheld to your cellular phone, or vice versa | | • | Create, edit, share and transfer contact information on the go, or at home | | • | Also lets you use a celphone as a wireless modem, so you can check your email or go online anywhere | | • | Integrates easily with Outlook, Outlook Express, ACT! and many Palm software tools | | • | Compatible with over multiple Sanyo cell phone models |
|
| Accessories:
|
| Editorial Reviews:
Product Description
The DataPilot Universal Cell Phone Data Transfer Kit is an ideal tool for anyone who relies heavily on mobile telecommunications. Use this powerful software to stay connected and stay on top of things, wherever you go! Includes USB cable
|
| Customer Reviews: Read 5 more reviews...
 AVOID this product August 1, 2004
T. Goldberg
21 out of 24 found this review helpful
I am computer savvy, and this item just does not work. It does not connect and hangs up my new computer, slowing it down significantly. I tried it with another computer, with the same results. Tech Support was very poor. There are other manufacturers who sell similiar products. Go with them instead, and save yourself the frustration and money.
I strongly recommend that others avoid this product and this company.
 hampered by poor user interface February 26, 2006
anarch (dallas TX)
7 out of 7 found this review helpful
for $34.99, you get a USB cable and software. susteen sells the cable separately for $29.95 on their web site. so if you think of the software as only costing $5, it's not too bad a deal. (i don't understand how they can charge that for a cable that cost $0.50 to make, but that's another matter).
i bought this because i got a new phone. i wanted to pull phonebook information from my old phone and from my outlook contacts and load them all onto my new phone. it turned into quite a chore and took several hours.
first issue: bad software design. if you're looking for something easy to use, refined, and intuitive, look somewhere else. it is frustrating to understand, and the online help and support is essentially nonexistent. the ringtone editor is kind of fun to play with once you understand what's going on. i still haven't figured out why i can't upload ringtones to my phone.
second issue: the installer has a feature for retrieving updates automatically...afterwards, i found that there were newer versions of both the software and the USB cable drivers available on the web site. it was a scavenger hunt making sure i had the latest versions. the boxed version i received was almost 2 years out of date.
(note: the USB driver is installed to make your USB port act as a COM port (usually COM3). this isn't really made clear until you install it. when you load your phonebook information, it is a complete replacement for any existing phone numbers.)
i finally got my phonebook loaded the way i wanted it, but i can't recommend this to anyone who does not have skills or time enough to figure out how to make it work.
 Fantastic Product! August 3, 2005
K. Collins (Hockessin, Delaware, USA)
6 out of 6 found this review helpful
I have only written a few reviews... too little time. But I am so pleased by this product that I will make time.
This product includes the USB cord AND software. (Some companies sell each product separately... )
What a success!
My cell phone is Sprint's Sanyo PM-8200. Works perfectly at home and office with Windows XP and Outlook. I've transferred pictures, updated and backed up my contact list without problems. Reading and editing outlook appointments on the phone has been less optimal due to phone limitations. However, the software product works.
The price was a bargain, considering that other stores, i.e., Radio Shack, several on-line stores... were much higher... nearly 2x the price I paid at Amazon.
Although I have only one Sanyo Cell-phone, I was pleased to read that I could connect up to "five" different phones. Anyway... this product works. If I lost the software and USB cord, I would buy this product again.
Just throw your money out the window now, it'll save time May 8, 2006
Audio Slave
6 out of 7 found this review helpful
Too bad we can't give a negative number of stars.
First, recognize that I am an electronics engineer who works with (and sometimes designs parts of) computers every single day of my life, including using/installing incredibly complicated pieces of software that cost thousands of dollars. I am extremely computer savvy and technically literate. Also, recognize that my computer, my OS, and my phone were supposed to be 100% compatible with the Datapilot software.
That having been said, I've just finished spending approximately 6 hours trying to get the software to work with my phone, as well as rehabilitating my computer from the damaged caused by the attempts at getting Datapilot to work.
I've read every bit of the installation instructions. I've read every potentially related article in their "knowledge base". I've tried everything they recommend as well as everything else I could think of, reinstalling things many times over. I've completely verified, by other means, that everything on my end (computer, phone, USB connection, etc.) works just fine with other applications and when used in any other manner *except* with the Datapilot software. I've verified, time and time again, that the drivers are the correct ones according to their instructions, and that the drivers are being installed properly, and that there is absolutely no problem.
Except that Datapilot absolutely will not recognize my phone, no matter what.
I've never requested a refund on any piece of software before, and I've never posted a software review anywhere before, but this is an outrageously bad piece of software. (Or else their compatibility list is a lie.)
Aside from the software just not working, there are problems with various pieces of documentation conflicting with each other, also.
I've requested a refund (I bought the software directly from Datapilot, not through Amazon). However, in detailed searching of their Knowledge Base, I now find that they say that a refund of something bought via credit card may take up to 2 billing cycles (i.e. up to 2 months) to show back up as a refund, which is ridiculous. They also say that they are going to charge a $9.95 "handling fee" regardless of the reason for the refund. The price of the software alone, in downloaded version not on CD, was $34.95. So they are charging nearly 30% of the purchase price for "handling" of something that is not physical and doesn't require any re-stocking or anything like that. And that refund policy is not posted in the normal website any place where you might possible see it before you buy.
Although I've never requested a software refund before, and only once or twice in my life requested a refund on other types of products, at this point I'm prepared to take them to court and spend even more money just for the satisfaction of getting that extra $9.95 back. I've never been more livid about a purchase in my life.
If I don't hear back from them right away and get a full refund very quickly, I'm definitely reporting them to the Better Business Bureau in any case.
The bottom line is that it's a great idea. And you may get lucky (like one or two of the people here)and have it work for you. But for most people it's a complete waste of time and money.
 Very quirky item December 19, 2004
Debbie (Porterville, CA USA)
5 out of 6 found this review helpful
I just needed an easy way to get pictures off my camera onto my computer. After emails to and from tech support we got this product to work. And for what I need it for it works fine. I have even used it to upload some ringtones to my phone which worked fine as well. There is some tweeking that needs to be done from time to time. (Re-booting usually does the trick.) I paid way too much for mine, but for the price here it is probably a decent value.Haven't tried to do much more with it but may try someday. If you want something simple, or get frustrated easily, find something else.
|
|
|
