|
TurboTax Deluxe 2004 [Old Version] | ![TurboTax Deluxe 2004 [Old Version]](http://ecx.images-amazon.com/images/I/51TEV44B23L._SL500_.jpg)
| From: Intuit, Inc.
Buy New: $40.00
New (5) Used (3) from $39.00
Rating:  117 reviews
Sales Rank: 1895
Format: Cd-rom
Platforms: Macintosh, Windows 98, Windows 2000, Windows Me, Windows Xp, Windows 95
Media: CD-ROM
Autographed: No
Memorabilia: No
Operating System: Windows XP
Shipping Weight (lbs): 2
Dimensions (in): 7.5 x 5.5 x 1.3
MPN: 292574
Model: 292574
UPC: 028287414280
EAN: 0028287414280
ASIN: B00062AKK2
Release Date: November 23, 2004
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Condition: Brand new sealed in cardboard case! NO BOX INCLUDED! Will ship out from my home within 1-2 business days!
| |
| Features:
| • | Tax preparation software with step-by-step guidance and free electronic filing | | • | Extra help for mortgages, charitable contributions, and other important deductions | | • | Assistance from official IRS publications and expert video advice | | • | Updated life events planner; medical expense expert; complete tax library | | • | Double-checks return for accuracy; compares last year's deductions to this year's |
|
| Similar Items:
|
| Editorial Reviews:
Product Description
TurboTax Deluxe software includes all the features of TurboTax Basic, plus even more help to maximize your most important deductions, including mortgages and charitable contributions. Plus, it delivers the help you need - when you need it - from official IRS publications and expert video advice.
|
| Customer Reviews: Read 112 more reviews...
 WARNING to Macintosh Users... December 7, 2004
D. T. Maxwell (Central California Coast)
184 out of 219 found this review helpful
It is impossible to install TurboTax State 2004 on Macs. None of the keys for installing the State version work on the Mac, according to Intuit. Replacement Mac CDs will not be available until "late January or February." Obviously, this also thwarts the use of TurboTax Federal since state tax liability is deductible from federal taxes. The "solution" is to buy the minimal TurboTax Basic which does federal taxes only and calculate state tax manually, or pay a preparer to do it. This sort of thing is an ongoing problem for Mac users with Intuit products.
 Indeed, multistate won't install on a Mac December 10, 2004
Nicolas S. Martin (Indianapolis, IN United States)
163 out of 194 found this review helpful
My conversations with Intuit tech support and cust. service confirm the "late January or February" target" for a Mac-installable multistate disc. Yet the company continues to shamelessly market the product without so much as a notice on its web site. They told me they plan to publish such a notice, but when? In my view Intuit is a) incompetent for delivering a product to market that can't be installed; and b) unethical for not pulling the product off the market, and even more so for stonewalling the problem. They have not learned the lessons of Tylenol or Watergate.
I didn't use TurboTax last year because the 02 product was so problematic. Now the only competitor for the Mac has vanished, leaving this dodgy product and company the only game in town. Shameful.
Buggy and no free support December 8, 2004
Victor Silva (CT, USA)
60 out of 61 found this review helpful
I bought this product because I have used TurboTax in prior years with no problems. This year they do have a buggy version for 2004. They have decided to use Javascript this year in many of their screens. I suspect this is an attempt to integrate and share much of the code for the installed TurboTax and the Web-based Turbotax.
After installing it and trying to run it I was getting a Javascript error on almost every action. Imagine my suprise when I tried to report the (confirmed) bug by calling their support number and realizing that it would cost me $9.95, JUST TO REPORT THEIR BUG.
Look at "support(dot)turbotax(dot)com(slash)forums" in the "Error Messages" forum and you will see a giant thread of users that are incensed that we users have to support this product not Intuit.
Users have come up with a fix for now that requires editing one of the Javascript files with a hex editor. Imagine you've just purchased a $39.95 piece of software, discover a bug that will cost you $9.95 just to find out there is no update yet and the only way to fix it is to get into the low level internals of Javascript yourself and fix it.
Need I say more. Avoid this title and go with something else. This is not worth buying for that ten dollar rebate.
Update 12/18/2004 -
Turbotax has implemented what I believe to be an automated free web support to address the problem of no free support. They have also claimed that the $9.95 fee per incident may be refunded if they are at fault when you call in.
Another note on these reviews. They do tend to be skewed towards the low side because people who have experienced problems are more likely to leave a (bad) review. There are quite a few reviewers that don't express much but leave a 5-STAR rating. Someone with a last name that is the same as a senior product manager at TurboTax kind of tips their hat at what is going on here. So please take the 5-STAR ratings as what they are. Also take the 1-STAR ratings as coming from someone who truly had a problem and was angry enough to give such a rating.
 Good software at core, corporate stupidity December 17, 2004
Talkative
55 out of 61 found this review helpful
I've used Turbotax most years, either installed or on the web. I prefer installed product of late because the web version was unusable on April 15 one year when I put things off for too long. And anyway, it feels better not to enter personal data onto a web site too.
Compared to TaxCut, TurboTax is clearly superior. It's much more smarter and handles less used tax forms well, if you ever need them. So at core, TurboTax is an excellent product, with no competetion really.
But the company is downright stupid. They put in some horrible copy protection in 2003 (which they removed later). They make a mess installing all kinds of unwanted junk. And their support sucks. Overall, they could have sold one software product with a yearly fee and supported it better.
Not customer fiendly. December 31, 2004
J. Materna
44 out of 49 found this review helpful
I used Turbo Tax for 2003 and I thought it worked fine.
This year I had a slight problem with ordering; I called the 800 number given for help.Out of the eight calls I made, all of them were transferred to India.
I couldn't undrestand what the people were saying and they didn't seem to understand my problem, very frustration.
I did a lot of searching and got the number of corporate head quarters in California. When I talked to some lady there and explained what my problem was and that I couldn't get it solved by using their 800 number, she in a very unfriendly and snotty manner told me there was nothing she could do and that I would have to use the 800 number.
This company like many others makes it very difficult to get answers to problems with their product.
No more Turbo Tax for me!
|
|
|
We'll be adding even more exciting features to assist you in the coming year.
Thank you for shopping at the Depot.com online shopping depot.
©2008 Depot.com | |
