ScanSoft PaperPort 11 - 5 User License | 
| From: Nuance Communications, Inc.
List Price: $474.99
Buy New: $455.99
You Save: $19.00 (4%)
New (3) from $455.99
Rating:  53 reviews
Sales Rank: 19157
Format: Cd-rom
Platforms: Windows Xp, Windows 2000
Color: 5-user
Media: CD-ROM
Edition: Standard
Operating System: Windows XP
Shipping Weight (lbs): 0.4
Dimensions (in): 11.1 x 9 x 0.5
MPN: 6809A-G03-11.0
Model: 6809A-G03-11.0
UPC: 780420114135
EAN: 0780420114135
ASIN: B000FQVXFK
Shipping: Eligible for Super Saver Shipping
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Availability: Usually ships in 24 hours
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| Features:
| • | Scan, Organize and Share Your Paper Documents and Photos | | • | The Best Scanning Solution for Any All-in-One Device or Scanner | | • | View, Print and Share Over 150 Document and Photo Formats | | • | Fill Out Forms Quickly, Neatly - Perfect for home and small office users | | • | Finds Everything – Documents, PDF Files, Photos and Paper |
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| Editorial Reviews:
Product Description
PAPERPORT 11.0 5U LICENSE
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| Customer Reviews: Read 48 more reviews...
 a scam in the making.... August 31, 2006
fm97.1 (SF, CA USA)
74 out of 80 found this review helpful
First, let me be specific, I am reviewing Paperport 11, not Paperport Pro. Why do I think Paperport 11 is a scam? Because it's like a demo version of Paperport Pro (which is the full product). The use of this non-pro version is super limited.
Problems:
1) I can't create a new scanner profiles (I am limited to the 4 they supplied initially) for scanning.
2) They claim to support most scanners, but unless yours is a popular scanner, it's treated just as a generic plain paperport scanner. Nothing special.
3) I bought the product hoping it can create searchable PDF files so I can use my desktop search engine (like google desktop) to search my scanned documents. No such thing! To do it, you have to: a) buy Paperport 11 Pro, b) buy OmniPage (I presume). Which totals more than 300 bucks!!!
4) Very very limited customer support. You have ONE free technical support call (which I used up during installation because the installer crashed my system). After that, it's 20 bucks per phone call. There is no free email support. The first and every message you send them will cost 10 bucks each. What a scam: crash the user's computer upon installation, force them to call you so they burn up their "free" support. After that, any questions you have will cost you $$$!
I so want to return this product, but I already mailed in the UPC code for the rebate so I cannot return the product anymore. Another trap!!! Unbelievable!!!
Final words: STAY AWAY!!! I will never buy anything from Nuance, EVER!
 Paperport 11: Still the slowest application I have found... August 9, 2006
James Zachary (New Orleans, LA United States)
41 out of 41 found this review helpful
I have used Paperport for the past 3 or 4 versions. Paperport 11 is improved but still the slowest application on my hard drive.
In particular displaying thumbnails of files in a folder seems to take from a minute to several minutes to accomplish.
Also scanning with my Epson 3170 scanner appears to be problematic; whenever I hit the scan button and do not wait until the scanner's light stops flashing, I will get an error. I then cancel out the scanning dialog and start over. Usually I will be granted a scan.
Overall, I like the program to help organize all my important documents, but I do not like the fact that almost every operation is slow.
By the way my computer should not be the problem; I'm running a new AMD 64 x 2 4400+ processor with 2 GB of RAM. Every other program I have is zippy except for Paperport 11.
 Apparently An Exception January 2, 2007
Christopher P. Tracey
24 out of 24 found this review helpful
My experience is atypical of the majority so I am unsure the value that my review will add, but here goes:
I purchased a Brother MFC-5840CN printer because it is network capable ... an absolute requirement for my home network that has linux, Mac OX, and Windows boxes. The software cd included PaperPort 9.0, which I had not used. I tried it and immediately liked it. I used the software to scan my receipts, manuals, and other documentation. I liked how your could easily drag the scanned images/documents into customized folders and that you would have a pdf of the document. The software allowed double-sided scanning, you simply flipped the stack of papers when the one side was done, which was a real bonus.
What I did not like about Version 9.0 was that you could not change the document's name when it was scanned and saved to the desktop. I also had to sometimes tweak the scanner settings to get a good scan of a color or lightly printed document.
I decided to upgrade to PaperPort 11, because I found a special for $39. Version 11 was a big improvement for me. The software increased the scan speed, improved the automatic scanning settings, and allows me to add comments, keywords, and the document name when the scan is finished. There is also an automatic straightening option for when the paper becomes skewed in the ADF.
Overall, I have been tremendously pleased with the Software. The only reason that I gave it a four star instead of a five is because I learned from the reviews here that you are only allowed one free email for technical support. That is simply not right. If you purchase the software, then you should be provided with free tech support.
WILL NOT WORK ON VISTA! March 10, 2007
A. Barkaloff (Los Angeles, CA)
17 out of 17 found this review helpful
I called tech support at Nuance and they provided me with a online version download that they said is tested with Vista. So I installed that and it screwed up my file system to the extent that I had to wipe my hard drive and re-install my laptop to factory condition. I tried that a few times and then ran out of "activation licenses" (because I didn't uninstall on account of my laptop crashing. Then they told me that they would give me one more activation license and afterwards I would have to purchase a new license!!
So therefore, if any of you have Vista 1) you don't really need this product (Vista is able to create thumbnails of Office 2007 files--and this "Vista tested" product cannot. 2) Vista Windows Explorer is so much better than this.
I will look into Adobe software for the scanner and form typer software.
Avoid this buggy software and arrogant company. May have been relevant in the pre-Vista era, but I can't see how they can compete now.
Worst Support Ever September 29, 2006
M. Johns (Austin, TX United States)
16 out of 17 found this review helpful
Buy this product and pray is works flawlessly because the support is the worst I've ever had to work with. Our upgrade from version 10 to 11 caused the scanner to perform twenty times slower making it un-usable. I can't imagine why the upgrade would do this and trust that support never will either.
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