TurboTax Basic 2004 [Old Version] | ![TurboTax Basic 2004 [Old Version]](http://ecx.images-amazon.com/images/I/51DZAQQJY7L._SL500_.jpg)
| From: Intuit, Inc.
Buy New: $27.49
New (3) Used (2) from $17.98
Rating:  29 reviews
Sales Rank: 3168
Format: Cd-rom
Platforms: Macintosh, Windows 98, Windows 2000, Windows Me, Windows Xp, Windows 95
Media: CD-ROM
Autographed: No
Memorabilia: No
Operating System: Windows XP
Shipping Weight (lbs): 2
Dimensions (in): 7.5 x 5.3 x 1.3
MPN: ITICD41423WM
Model: 292569
UPC: 028287414235
EAN: 0028287414235
ASIN: B00062AKIO
Release Date: November 23, 2004
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Condition: WE SHIP DAILY AND FAST WITH USPS MAIL
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| Features:
| • | Tax preparation software with step-by-step guidance and free electronic filing | | • | Imports data from Quicken, QuickBooks, and Microsoft Money software | | • | Puts answers on IRS-approved forms; double checks return for accuracy | | • | Includes latest tax law changes; download and import W-2 and 1099 forms online | | • | Assists calculating optimum withholding situation for personal needs |
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| Editorial Reviews:
Product Description
TURBOTAX BASIC V2004 WIN/MAC
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| Customer Reviews: Read 24 more reviews...
 Response from Intuit on reviews of TurboTax Basic January 20, 2005
Bob Meighan
89 out of 96 found this review helpful
To ensure you get accurate information about TurboTax Basic, I would like to respond to some postings:
1. The posting that says TurboTax installs BonziBuddy software (spyware, botware or something like that) is simply not true. We thoroughly test the software for viruses and spybots before mastering. Additionally, there have been no such reports from the field to validate this erroneous claim.
2. We strongly recommend using Interview to complete your return. Doing so ensures you have an opportunity to complete all relevent forms and fields. If you go directly to the forms to fill in the fields, you are certainly more likely to miss certain deductions or other information needed to complete your return. Note that TurboTax defaults to Interview mode.
3. TurboTax is not like other Windows applications that provide backward compatibility. Because tax forms and calculations change year-to-year, a tax file created in 2001 will not be compatible with the forms and calculations included within the 2004 TurboTax software. As noted in one of the reviews, TurboTax does provide the ability to save your tax return in PDF so that you can view your return without regard to whether TurboTax is installed.
I hope this information provides a balanced view to the reviews on this board. Also note that I have purposely rated this as a three (midpoint) because I don't have the ability to leave this field blank.
Bob Meighan
(TurboTax / Intuit)
 Don't do it! December 31, 2004
RBMunkin (Costa Rica)
33 out of 63 found this review helpful
Don't do it! Most likely it won't install correctly. Many people this year, including me, simply cannot run Turbo Tax. I spent hours on tech support TWICE, tried the "fixes" on the message boards at their web site, and still nothing. It simply will NOT run.
Intuit used to be a good company with good products and good customer service and tech support. But that was 10 years ago. Now? Lousy everything. I know more about their products than their tech support people. They seem to have been pulled off the street and given one hour of training.
I may try Tax Cut but I'm bummed about the review below that says TT is better than Tax Cut. If that's true, TC must REALLY be lousy! But what else can I do? TT won't work on my computer.
Disappointed, Very January 15, 2005
Marjorie L. Mcfarland (Newton, IL)
21 out of 24 found this review helpful
I have been using Intuit products, Quicken and TurboTax, since 1992 and have been quite satisfied with the ease of installation, daily use capabilities and the extremely flexible data entry and reporting. This year I am appalled at the quality of their products and have, just now, been checking out the comparable Microsoft product reviews with an eye to switching horses. It doesn't sound like Microsoft is any better.
I am about ready to go back to paper forms for the taxes and an Excel spreadsheet for my money tracking. I refused to purchase their state tax program, last year and this, and, instead, used the on-line fill-in version on the state tax website. It's free.
I installed the TurboTax Basic 2004 and upgraded on-line and I still see little boxes with bright red X's instead of the appropriate icons on many pages. I went through the import last year's data and interview process, using the 'GUESS' system to interpret where the red X's were going to take me, then went to the individual forms and corrected information that the interview didn't bother to ask me about. I am assuming that the calculations for the data entered are correct but, you know what: this year, for the first time ever, I will check them with a calculator before I do my final printout to submit my taxes.
I worked in the computer industry for over thirty years before I retired; both software design and development and hardware evaluation. My personal opinion is the lack of quality products and customer satisfaction focus is a direct result of the major company interest in stock market performance and outsourcing overseas to save money instead of developing and supporting quality employees. I am SO grateful that I could retire when I did!!! 'nough said.
Features Stripped from Last Year's Product January 12, 2005
David R. Pratt (Palatine, IL)
19 out of 21 found this review helpful
Fewer features than last year's version. Do not purchase this product if you sold stock from an employee stock purchase plan! Company offers to sell you Premier for $40 to get this feature.
Why did I do this again??? January 18, 2005
D. Couse (United States)
17 out of 24 found this review helpful
I had written a review on a previous version of TurboTax when that little program installed C-Dilla without my permission or knowledge. Never again, I told myself. I should have listened to myself!
Imagine my surprise when after installing TurboTax I decided to run Webroot SpySweeper. Hmm...my machine was clean prior to the installation so what could this one little program have done?...Plenty! Right after the install, SpySweeper found 1 file and 26 instances of BonziBuddy splattered all over my system! Are you kidding me??
When will this company learn? Actually, when will I learn to STOP TRUSTING INTUIT!
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