Rave Plus - Customer Relationship Management Software (1 User/1 Year)

Bring prospects and profits into focus with Rave, revolutionary CRM featuring an eye-opening interface, 360 degrees of visibility and built-in best practices.

Home (click to enlarge)

Home:

1. Anything new is hot. "What's New" shows all the items (Contacts, Prospects, Opportunities and Activities) that have been newly added to Rave (either by an Outlook sync or data import). Simply click the activities of interest and a listing column will appear and display all the new items in that category.
   
   
2. Stay on top of your calendar. Rave's visual calendar map displays all your scheduled calls, appointments, tasks, emails and so on. And yes, Rave syncs seamlessly with Outlook, so you see all your activities both places without any hassles. To schedule new activities, just drag and drop the icons.
   
   
3. Get premium 24x7 support from CRM experts, free for each user. Nothing kills sales productivity like having to get up and ask a colleague or IT for help. That's why Rave includes access to CRM experts 24x7 free for each sales pro. You can ask questions and get answers from a Rave product expert within minutes.

Contacts:

1. Spend your time more profitably. With Rave, you get an at-a-glance view into the contacts, prospects and deals that are most important. Rave examines a number of details about each prospect (the importance of each contact, how soon a prospect is looking to buy, your progress in a given deal and so on), then uses an advanced algorithm to calculate a star ranking for each sales scenario. The choice of who to call each day becomes much clearer, resulting in more effective selling and time management.
   
   
2. Be more relevant to prospects with less effort. Sales professionals get a jump on the competition when they sound relevant to their prospects. Rave does your homework for you, with built-in news feeds that stream headlines related to each prospect. Now you can spend more time reading up on customers, and less time scouring the web for news.
   
   
3. Sell more effectively by visualizing your relationship history. Rave shows interactions with customers in a timeline view, that offers better insight into how the sales relationship has progressed over time. Now you know instantly how engaged a given prospect is in the sales process.

Contacts (click to enlarge)

Prospects (click to enlarge)

Prospects:

1. Got someone interested in buying? Qualify them first--if the deal is real, then convert them to an Opportunity, and kick off the sales process. If they are just looking, schedule follow-up later, and move on to the next prospect.
   
   
2. Qualify deals that are real, and kick out those not ready to buy. Use the "Prospect Details" section in Rave to help you ask the right questions of each Prospect (like "do you plan to buy this month or just sometime this quarter?") and record your notes to more accurately capture qualification criteria.
   
   
3. Prioritize prospecting efforts. Rave displays a star-based "Prospect Rating" that shows you how ready to buy each Prospect is--invaluable insight, so you don't have to struggle to differentiate between deals that are real and those that aren't. The Prospect Rating is calculated using what you know about the prospect's intent to buy that you've gathered during qualification.

Opps:

1. Visual pipeline management means better decision making. Rave assigns a star ranking for each deal based on your progress and the likelihood that you'll win the business. As a result, it's easier to identify where you should be spending your time as the month progresses.
   
   
2. Spend more time selling. Rave includes the Activity Automator--an advanced automation engine that builds your to-do list for you. When it comes to the everyday tasks that drive sales forward--sending emails, scheduling follow-up calls, and managing action items--Rave creates and schedules these items automatically so nothing falls through the cracks. As a result, sales reps are free to focus on completing the most urgent activities--not the administrative burden of logging them.
   
   
3. Take charge of each deal. Rave displays your anticipated close date for each deal, so everyone knows where each deal stands and you know how to best manage your time. Key forecasting percentages like win probability (your progress in the sale) and likelihood of award (the chance you will get the deal over your competitors) are used to build the star ranking.
   
   
4. Built-In Sales Methodologies Drive Sales Higher. Rave comes with three sales processes proven to be successful in the real world. Each process is displayed in an interactive checklist that will help sales professionals qualify deals more accurately, complete discovery more thoroughly and shorten sales cycles. It's your guide to winning more deals! Plus, Rave makes it easy for power users to customize a process that's right for them.

Opps (click to enlarge)

Reporting Web Access (click to enlarge)

Reporting Web Access:

1. Identify top performers, then analyze the data to understand what makes them successful. While your team is working deals through the sales process, Rave captures each action and shows trends related to who is working most effectively. Managers can then take steps to standardize best practices to boost revenue.
   
   
2. Drill into the marketing sources producing the most new business--and optimize your spend from there. Rave tracks the sources of new businesses throughout the sales cycle, so managers can see the marketing efforts that are bringing in the best qualified deals, and those that are underperforming. Use this data to adjust the spend to improve overall sales performance.
   
   
3. Drill into how hard your team is working--and take action accordingly. While your team is logging their activities for the month, Rave compiles all the details about each call, appointment, task and so on. This report, and you'll see the overall activity levels to managers. Now you have the visibility into who is making the calls and getting the appointments.