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Microtek ScanMaker S400 Flatbed Scanner

Microtek ScanMaker S400 Flatbed Scanner
Brand: Microtek

List Price: $300.00
Buy New: $79.99
You Save: $220.01 (73%)



New (4) from $79.99

Rating: 2.5 out of 5 stars 16 reviews

Media: Electronics
Autographed: No
Memorabilia: No
Operating System: Apple MacOS 9.x
Shipping Weight (lbs): 14
Dimensions (in): 22.5 x 16.6 x 5.7
Warranty: 1 year warranty

MPN: 1108-03-750001
Model: 1108-03-750001
UPC: 793111807254
EAN: 0793111807254
ASIN: B0002ED5CE

Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Condition: Brand new in factory packaging, in stock and ready to ship. 1 Year Warranty

Customer Reviews:
Showing reviews 6-10 of 16
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1 out of 5 stars Hunk of garbage   October 15, 2006
Mr. Matthew J. Ghali (San Francisco, CA United States)
4 out of 4 found this review helpful

I wish I could give this heap of trash 0 stars. The software is buggy, it installs applications that run every time you log in (Mac OS X) and they took extra time to make it unbelievably difficult to disable.

The documentation is written in Chinglish, and fails to cover common problems. And get a load of their support web site's "knowledge base"

I suffered with this waste of time for a couple of months, but it just stopped bothering to show up on my USB bus. What a mistake I made buying this loser.

Since this scanner died, I've replaced it with a Canon CanoScan 8400F, which is much faster and is bundled with software of much better quality. The documentation for the 8400F also seems to be written by people who speak English. The image quality from the CanoScan is also fantastic, much nicer than I'd been able to get out of the S400 (while it worked).



1 out of 5 stars probably incompatible with Mac OS10.4   October 30, 2005
asiago (Berkeley, CA)
3 out of 6 found this review helpful

Although my scanner is a 5900, which will not work with my new Mac (G4, running Tiger 10.4.2), this one uses the same "ScanWizard 5" software package so the odds are pretty good that the S400 won't work on current Macs either. This failure is after numerous contacts with their tech support and repeated downloads of drivers, but for some reason it will not load the "scanner finder" - obviously a critical component. I have given up and will upgrade, probably to a Canon, but what a waste of what SHOULD be a still-functional item.


2 out of 5 stars Microtek Flatbed Scanners   August 1, 2006
Mark Salatsky (USA)
3 out of 4 found this review helpful

Please Note: I purchased a somewhat different model - 6100 Pro - over 1 year ago. I was unhappy with the purchase from the onset and have subsequently purchased a Canon 8400F ... a great scanner.

The Microtek took very good scans from photos and film (35 mm slides). However, it rarely worked. It failed to recognize my computer and when I finally achieved a good scan it just stopped. Eventually, I convinced Microtek to replace the scanner however, the same problem recurred. I tossed the Microtek and bought a Canon.

I could not recommend Microtek for a mid level flatbed scanner. In addition their customer technical service department is courteous, but they are almost impossible to contact.

If you want a flatbed scanner in the $250 to $550 range you should look elsewhere.



4 out of 5 stars A good scanner in its price range   September 13, 2005
K. LAI (Kaohsiung, TAIWAN)
2 out of 4 found this review helpful

It may take a while for the computer to recognize the scanner. Other than that, it works pretty good. I scan at 300 dpi and the scan speed is very reasonable.


1 out of 5 stars Test of patience...and I lost.   November 21, 2006
Kirsten869 (Bend, OR)
2 out of 2 found this review helpful

I spent 6 hours yesterday trying to get this scanner working. I have a total of 5 photos scanned to show for it. The software that comes w/ it is buggy as hell. I got REPEATED "hanging application" errors. I even updated to the most recent drivers/software from Microtek's website. NOTHING fixed it. I was so ready to throw the damn thing out the window you have no idea!! I'm a network administrator and I work on computers day in and day out. I have endless patience for these things but this one tested my limits. After serious digging I've found a couple others that said to ditch their software/driver package entirely and use something else. Either Silverfast ($50) or Vue Scan. I'm willing to try since I'm on a serious timeline here to get some photos scanned. But honestly, pass this item up!! It will only cause you headaches.


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