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| Brand: Visioneer
List Price: $169.99 Buy New: $59.99 You Save: $110.00 (65%)
New (4) Used (1) from $29.99
Rating: 9 reviews
Platforms: Windows Nt, Windows 98, Windows 2000, Windows Nt 3.5, Windows Nt 4, Windows Nt 5, Windows Me, Windows Xp, Windows 2000 Server, Windows Media: Electronics Compatibility: PC USB Shipping Weight (lbs): 10.8 Dimensions (in): 22.1 x 13.7 x 5.6 Warranty: 1 year warranty
MPN: 86001D-WC Model: 86001D-WC UPC: 785414103584 EAN: 0785414103584 ASIN: B00004U9RR
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
Showing reviews 6-9 of 9
Problems with Visioneer March 18, 2003 3 out of 4 found this review helpful
I had technical problems with my Visioneer scanner and severe problems with their customer service department - everything from a 17-21 minute hold on the phone before getting a human to a 3-month (so far) wait for a replacement machine. Visioneer refuses to refund money because my customer service problems have gone on longer than 30 days and because I didn't purchase the machine through their website. Take great care in purchasing a Visioneer product. Dealing with Customer Service can be stressful and totally unrewarding - no money, no machine.
One Touch Is Great! September 16, 2001 2 out of 2 found this review helpful
I love my Visioneer One Touch 8600 Scanner by Visioneer. It's been flawless in operation and produces excellent copies of documents and the OCR feature functions very well.
gray scale April 13, 2004 2 out of 4 found this review helpful
I have had my scanner for over three years and it really saves me a lot of time. But I do wish that their was a customer service line to help with problems that are not available.I have tried everything to make my faxes come out in black and white but to no avail. The background is always gray. Even when I just print to copy. Are their manuals that I can purchase?
Disappointed with Visioneer Company June 7, 2001 Hazel R. Conrad (Ardmore,, PA. United States) I purchased an 8600 Scanner for myself and then ordered one for my son's family (Bruce R. Conrad, Grafton MA)....was suppose to receive a rebate as I placed the order on the internet on the final date. The young man I spoke with assured me it would be OK and if I had trouble to keep sending letters. I wrote one letter to which I received no reply. The latest problem is the loss of the instruction book.....can't find an address to write to obtain one. I need it badly although I just read it is not much help. I can make copies via Twain but when I bring things onto WP 8.0 they are distorted.....sorry I did not do more research before purchasing these scanners....taught me a valuable lesson. I suppose it will be difficult to receive another instruction book too. If you can help in any way, I certainly would appreciate it. I am a senior citizen but this is my 5th computer so am capable of using a computer and have taught many other seniors in Florida to get on and use the E mail. Thank you for listening....feel better that I at least wrote a letter.
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