Customer Reviews:
Showing reviews 186-187 of 187
 Great machine! September 25, 2008
RF
After a month, the machine is great. Setup is a bear though. I have one XP and one Vista machine on a home network. Sales literature promised easy set up with the included disk through the home router. Not so for either machine. I ended up plugging a USB cable directly from the printer into the XP machine and connecting the Vista machine to the printer through the network using a network cable. After many, many hours of trial and error installing, uninstalling, and re-installing the included software, I finally realized the print and scan functions would never work on the Vista machine if I used the supplied install disk. I called Brother support and they did nothing but take me through the steps I had already been through. Finally, I manually installed the printer and scanner on my Vista machine using the Vista utilities in Control Panel and it works fine. PC fax works good too. Everything works now after a little sweat, setup, and trial and error. Print quality is excellent. Speed is excellent. Scan quality is great. Copy quality is great. Power drain is noticeable (house lights flicker). Footprint is good for my desktop area. Stylish, modern design. Overall excellent machine so far. Buy.com has best price on OEM toner I could find.
 PERFECT but Does Not Copy Well b/c Skips Pages if More Than 5 Pages October 6, 2008
Hallie (Bellevue, Idaho)
I am a solo attorney and have to copy peoples documents and documents for court. I use about 1000 sheets per month in the Bother 7820n and a bother hl-1440 so my use is below requiring a corporate copier.
BAD COPYING/SCAN/FAX OF MORE THAN 5 PAGES AT A TIME.
If I copy, scan or fax 5 or more pages I have to either hold each page as it goes through the copier or count the pages when it goes through. It misses a page by throwing 2 or more through at a time every time I do more than 5 pages.
BAD ENVELOPES
In addition it does not do envelopes because it crinkles them and ghosts (slightly lighter duplicate imprint in a different position). I use a separate printer for envelopes.
GOOD EVERYTHING ELSE
If copying is not important there is no better machine. Cheap great machine. I have not replaced it in the year that I have owned it but rather held the sheets as they go in.
FAX TO EMAIL ROCKS
This machine has a really really easy scan to email or fax to email function where you can press the scan button on the machine then down to select email or click an icon in brother's program from your computer. It makes it into a PDF and opens an outlook new email. It can use the sheet feeder for multiple pages. You title the email and address it and click send. My clients love it. I love it. It can take less than a minute to email smaller documents from scan to email sent.
Wow! Great Multi-Function! November 8, 2008
Jason (Northern VA)
I bought the Brother 7820N 9 months ago and love it! I would highly recommend this MFC to anyone that wants a multifunction device and does not need to print in color. It is cheap to operate and is always ready to go. No cleaning, no purchasing new print cartridges. I plan to pick up this same printer for my father for Christmas.
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