Customer Reviews:
Showing reviews 26-30 of 187
 Everything works December 12, 2005
Jose
10 out of 10 found this review helpful
We have several PC and laptops, all connected wired/wireless to a small network.
Good:
1. Easy installation
2. Everything works, fax, scan, print, copy. Like the fax from PC feature.
3. Built in network works great, most printer servers dont work with MFC.
Bad:
3 months in light use (ony dwon about 1000 sheets), got a "toner low" warning and stopped printing. No error message from PC. Took the toner out and shake it, put it back in now working.
Very easy networking printing setup. Great for small office use. April 28, 2006
Kai W. Zhu (California)
10 out of 10 found this review helpful
One of the easiest networking installation out there. I set it up to work with 5 other PCs in just minutes! Just take the printer out of the shipping box, install the toner cartridge, load paper, plug in AC, plug in the network cable to exsiting office router or switch. Then just put the driver CD in the PC, let the auto installation run, then just reboot the PC. Afterwards, just click print in the application and the printer works like magic without any physical wire connection to the printer. Repeat the same steps for each additional PC installation. It's so easy, you hardly need to read the manual. This is a must have all in one office printer. It's a terrific bargain.
Pretty slick August 12, 2006
C. Harms (Houston, TX.)
10 out of 10 found this review helpful
I'm using the 7820N plugged into a Linksys router. Absolutely painless installation-I downloaded the latest drivers,run them and am happy. For faxing, I'm using Vonage VoIP. I was getting some line errors, went to Vonage's help, reset the default fax speed as directed and it seems fine.
I'm happy with this device so far and would buy it again. Having said that, things I would change ;-)
1) The computer interface is fairly primitive. It works fine, just not what I've come to expect. One neat function-it'll scan directly into a .pdf file. That has proven useful.
2) It's fairly noisy when printing. There are 3 noise levels,none of whic are really objectionable, but noticeable. The loudest level is only when it's actually printing.
3) The machine control panel display is fairly primitive. Small and narrow viewing angle.
4) It would be nice if the various fax settings e.g. resolution, retry interval etc. were settable via PC rather than numbered menus on (did I mention) a fairly primitive screen
5) The single sheet/envelope feed could use some sort of paper support. This hasn't proven a problem-paper has fed straight but having a sheet hanging out of an unsupported feed mechanism doesn't inspire confidence.
In fact, the user interface could do with an update. Don't screw up what works well but update a few facets. Having groused above, A device that simply installs and works without calls to tech support, editing windows registry entries etc. causes me to overlook minor items.
 A compromise machine - not recommended for Macs December 15, 2006
R.W. (Toronto, Canada)
10 out of 11 found this review helpful
I bought this to replace a venerable Apple LaserWriter in hopes that I would get good quality printing, faxing, scanning, and perhaps some OCR. It does some of these things OK, and others not at all, despite the promises. Photocopies come out OK - as long as you don't require much subtllty in shadings, and as long as you're not trying to copy originals with light colors. It does fax OK, although sometimes it's hard to figure out if a fax went through OK. I mostly fax from my desktop, and only occasionally from hard copy. When I fax from my desktop, I have to turn this machine off, or else it intercepts my OUTGOING fax as if it were an INCOMING fax, even though I've firmly instructed it not to answer incoming faxes.
As for printing, it does an OK job, but it's neither a TrueType nor a PostScript machine. It is, instead, an emulator, and sometimes you get something close to what you want, and sometimes you get something that looks suspiciously like Courier.
Scanning is very hit-or-miss. Sometimes you get an acceptable scan, sometimes the scan doesn't come out worth a damn, and sometimes the software just balks at doing anything and says "There's a problem. Please restart your machine." Since this fixes nothing, you wind up swearing at the machine instead of getting any work done.
OCR is a complete waste of time. To put it bluntly, the software for Macs that is bundled with the machine isn't even an honest attempt, and it seems clear that Brother really doesn't care because it's so clunky, and incompetent. I suspect that they just bought any old piece of software that had "Mac" and "OCR" in the product description, purely so they could say they had it. Don't even think of trying to use it.
I will continue to use this machine for a while for copying, faxing, and printing, but it's a compromise machine that does nothing very well. Not Recommended.
Good scanner, bad pinter June 3, 2007
Elevyn (Nevada)
10 out of 10 found this review helpful
This machine scanned and copied fine, but when we tried to print envelopes there were ghost images everywhere and it kept jamming. When printing regular sheets, it pulls the paper in a way that leaves it with a curl at the edges. Not good if you're trying to print something that is supposed to look professional. The only plus I can give it is its Vista compatible.
I would not recommend this if you're going to use it as a printer.
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