Customer Reviews:
Showing reviews 16-20 of 23
 Piece of ... November 20, 2002
2 out of 2 found this review helpful
This phone is a piece of .... It beeps at people when you're on the phone, which causes a moment of silence. The battery is terrible! You can't talk on the phone for more than 20 minutes before the phone dies, even if it's been charged for 2 days. Do not buy this phone; you will be very disappointed.
 Not a good phone December 12, 2002
The Patriot (San Antonio TX)
2 out of 3 found this review helpful
This phone didn't meet our expectations. We used it in the kitchen for a long time, and found that it is very hard to get clean, even with normal cleaning fluids. Battery life is an issue for this phone. Two new batteries lasted 9 months before they wouldn't hold a charge. When power goes out, there is no electronic memory for time, so when we have a power outage, which is frequent, we have to reset the clock. The outgoing message doesn't erase, so why not the clock??? There is no speakerphone capability either.
A phone that rots August 10, 2002
Steve Fink (San Carlos, CA United States)
1 out of 1 found this review helpful
Very similar experience to most other reviewers here. It started out great, with some "fuzz" on the receiver's sound but still clear and audible. I used it happily for many hours of teleconferencing. Now it mysteriously drops out frequently, the voice quality has degraded, and the battery runs out too quickly. We've only had it for 6 months or so, and it is too soon for it to be ... out like this. I would give it a chance and buy a new battery, but from the other reviews here it sounds futile.
People Can't Hear Us! September 17, 2002
Sarah Hoke (Redwood City, CA United States)
1 out of 1 found this review helpful
I have never had more people complain that they cannot hear us than with this phone! The sound quality is horrible. Whenever I call home I have to tell my husband to speak up until he's practically shouting. The same is true for incoming calls. I can't say that I hear static, and I'm not aware of the channels changing. People voices are just muffled, like they're talking through a wall. Also, as another reviewer mentioned, the caller ID has some quirks, and doesn't always show a new call. The answering machine also cuts out frequently. There are many features with the caller ID and number storage, but they are not very user friendly. Overall, this is the worst phone I've ever had.
 Good News/Bad News April 21, 2004
Kzone10 (Dunellen, NJ)
1 out of 1 found this review helpful
I have had this phone for just over two years. There are some good and some NOT so good features regarding this phone/message machine.
The good part is the ease of the built in telephone directory which can store up to 50 numbers. I always had clear connections and no problems with the batteries (still have the original). I could talk for over an hour and not get a low battery signal.
The bad part is that with ANY power outage, the date and time setting had to be reset. This would happen often enough that I just kept the instruction manual underneath the phone base for easy reference on how to reset. The machine would also count every incoming message, even if the caller hung up and not leave one (like a telemarketer)-so at times I came home to find I had seven messages or so, but after playing them back found no actual message was left.
Last Sunday (for no reason) the phone handset display began to alternately flash "Searching for Channel" and "Channel Found" even though I was sitting next to the base. I disconnected the unit and reset it (per Sony's instructions) to no avail. Sony suggests I get it repaired. Of course being out of warranty I'm sure it's not worth the expense.
I had an ancient Panasonic machine that lasted over 15 years-this deal lasted just two. I know it will not be replaced by another SONY. It's a shame. I think SONY makes a great TV and VCR, but obviously they should stay out of the telephone/answering business. Unless you find this at a yard sale for a good price, stay away from the SPP-A973.
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