|
| 
| Brand: Linksys
Buy New: $279.99
Rating:  252 reviews
Sales Rank: 3250
Media: Electronics
Autographed: No
Memorabilia: No
Shipping Weight (lbs): 5
Dimensions (in): 1.4 x 5.8 x 5
Warranty: 1 year warranty
MPN: CIT400
Model: CIT400
UPC: 745883577460
EAN: 0745883577460
ASIN: B000JI75GU
Release Date: December 21, 2006
Availability: Usually ships in 1-2 business days
|
| Customer Reviews:
Showing reviews 6-10 of 252
 Only works some of the time June 14, 2007
Michael Khalsa (Crestone, CO United States)
15 out of 17 found this review helpful
Have had this phone for several weeks now. I also use a quality of service packhet conditioner on the line to ensure voip calls get priority.
When it works the phone is fine. However
every 2 or 3 days it decides to reset itself to default values. That means it looses the area code entered, preference, everything back to standard factory settings. There is no warning that this has happened, no rhyme or reason to it.
(the phone is used about 1 to 3 feet from the base station)
Some times it will not connect at all, or makes a phone call rings once or twice then hangs up. I try to delete certain messages, but a day or so later they pop-up again. The only real way to delete them is via skype on computer. Several times when i will not connect, i then enables skype on my computer and theeverything is perfect.
BOttom line is that the skype implementation on this phone is poorley implented and buggy. (all other parts of the network are linksys as well).
I am a software developer and know buggy software when i see it.
Perhaps a firware upgrade would fix some of these proplems, when it becomes available.
 Skype works but not very user friendly March 24, 2007
Footprinter
12 out of 12 found this review helpful
I use Skype as my only long-distance service, and wanted to be able to use it without being tethered to my computer by a headset, or if the computer is off. I also use a land line for local calls, and as a backup when my internet connection goes down. Since the CIT400 can handle both skype and a land line, and I don't want two phones on my desk, it seemed like an ideal solution. As Borat would say... NOT. Why? While the sound quality is fine, the phone is extremely inconvenient to use. Some examples of why:
1. Skype allows you to sort your contacts into groups, but the phone doesn't support this. This means a lot of scrolling to get to the name you want if you have a lot of contacts.
2. Scrolling--The above problem wouldn't be so bad if you could quickly scroll down through your list of contacts. But you can't--you have to press the navigation button each time you want it to advance; it won't keep scrolling if you hold it down. Thus if you want to get to the 50th name on your list, you have to click the button 50 times! I've never seen any recent phone work like this, so I called Linksys support to determine if the phone was defective. They seemed to know almost nothing about the CIT400, and after going through the usual manual and then have me hold repeatedly over 20 minutes, they finally confirmed that this is the way the phone was designed, and it is therefore working properly. They then suggested that if I don't like this feature I return the phone and buy a different model, so it looks unlikely that Linksys is planning to correct the problem with a software upgrade.
3. Voicemail: To retrieve a skype voicemail is not too bad, it takes only 3 button presses--as long as you don't make a call or do anything else before retrieving your message. If you do, here it the retrieval procedure you have to go through (from the user guide):
1. Press Menu.
2. Scroll to History. Press Select.
3. Scroll to Voicemails. Press Select.
4. Scroll to Skype VM. Press Select.
5. Scroll to the Skype Voicemail you want to listen to. Press Select.
AND remember that scrolling is one click at a time, no speed scrolling.
Retrieving a landline voicemail is worse:
1. Press Menu.
2. Scroll to History. Press Select.
3. Scroll to Voicemails. Press Select.
4. Scroll to Landline VMWI. Press Options.
5. Scroll to the service provider you want. Press Options. Scroll to Call. Press Select. Wait for voice instruction.
Then, of course, you have to enter your code, which I can find no way to have skype dial automatically. On my regular landline phone, I just press one button, and it dials my voicemail, pauses, and then enters the code.
4. If you answer a skype call via your computer/headset, then decide you want to switch to the phone so you can move around the room while you talk--you can't. In other words, if you don't answer a skype call via the phone, you can't switch to the phone mid-call.
5. As others have pointed out, using the phone in a dark room is tricky; the keys are not transparent, and you can't read them in the dark, as the backlight only illuminates around them.
There is also the continuing problem that many phone tree systems don't reliably recognize the skype dial tones. This is not a flaw of the phone, but of skype itself. Hopefully they will be able to fix this at some point, but they've known about it for at least 2 years, so I'm not holding my breath.
Would I buy this phone again? Absolutely not--better to wait until Linksys gets some interface experts who know how to design user-friendly phones. Would I return it? Yes, but of course to discover all the above I had to open the package and start using the phone, which makes returning it not very cost effective.
Additional handsets supported but not available May 3, 2007
Tim Trautmann (Portland, OR USA)
9 out of 10 found this review helpful
If you are interested in a multi-handset setup. Don't be fooled by the product description or the user manual which states several times that multiple handsets are supported.
They might be supported, but you won't be able to purchase any additional handsets.
Better than what I expected February 2, 2007
J. SUN (TX USA)
8 out of 8 found this review helpful
Received yesterday. Used 2 minutes to open the box, 5 minutes to hook up the power and network cable, and another 2 minutes to key in user ID and password. The first call was made in less than 10 minutes. Total 10 calls yesterday and sound quality is better than what I expected.
The only thing I don't like is the other side can't see my SkypeIn number. This will prevent the other side from answering my call. It's Skype's problem, not the phone's problem. SKYPE GOT TO FIX IT.
 Great Product and Easy to Use February 6, 2007
Y. Yang
8 out of 8 found this review helpful
I am very happy with the purchase! I have to say that Linksys nailed a great product again.
This phone is very easy to set up. I have had a Skype account so the setup consisted of plugging the base station into my router (DHCP works just fine) and hooking up the power adapters. Linksys recommends to charge the handset for 16 hours initially. I just put it in the cradle and powered it up (Can't wait to get it to work!)
The phone has a wizard-like setup which walked me through the country code, zip code... and lastly, my Skype ID and password.
Once the infomation is entered, it just started working right away. It only took me about 40 minutes including a cup of coffe while entering information into the phone.
I subscribed SkypeIn with a local number and it works great without problems. SkypeOut also has no glitch and the quality is awesome. Regular Skype-to-Skype calls works great too. You can even set up different ring tones for regular Skype calls and the SkypeIn calls.
If you are looking to take advantage of Skype and want to have a compete, PC-free solution, CIT-400 is a great phone. It works just like our cordless phone in the past. It even has a capability of handling regular RJ-11 phone lines (which I left unplugged since my home has gone away from land lines). It has the capability of adding handsets to the base station (up to four I believe) if you would like to have more than one handset in different rooms.
|
|
|
We'll be adding even more exciting features to assist you in the coming year.
Thank you for shopping at the Depot.com online shopping depot.
©2008 Depot.com | |
