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Panasonic KX-TG6502B 5.8 GHz DSS Expandable 2-Line Cordless Phone with Dual Handsets (Black)

Panasonic KX-TG6502B 5.8 GHz DSS Expandable 2-Line Cordless Phone with Dual Handsets (Black)
Brand: Panasonic

Buy New: $270.00



New (3) Used (1) from $179.50

Rating: 3.5 out of 5 stars 46 reviews

Color: Black
Media: Electronics
Autographed: No
Memorabilia: No
Batteries Included: Yes
Shipping Weight (lbs): 1.5
Dimensions (in): 5.4 x 8.8 x 10.5

MPN: KX-TG6502B
Model: KX-TG6502B
UPC: 037988474790
EAN: 0037988476121
ASIN: B0002VMDJ8

Availability: Usually ships in 1-2 business days

Customer Reviews:
Showing reviews 16-20 of 46



4 out of 5 stars Solid product with a few quirks   March 9, 2006
J. E. Brown (Philadelphia, PA.)
13 out of 13 found this review helpful

I have been using this phone system for several months now and am generally pleased with it. I recently added an additional handset. The range and voice quality are very good and I have experienced little to no interference or static. The user interface on the handsets as well as on the main unit is confusing and could be improved. All the features advertised do work, but it is not as easy to use as it should be. There are only 4 ring tones to choose from and I cannot really tell them apart. On a two-line phone this means that I often need to check the handset to figure out which line is receiving the call. Also, the handsets are not linked as you might expect. For example, hitting the "off" button to ignore a call and stop one handset from ringing will only shut off that handset. The others keep ringing. This irritation repeats for other features such as missed calls and handset phone books. All in all, I highly recommend the product. It seems well made and has been very reliable.


4 out of 5 stars It's okay. But that appears to be the best one can hope for in this category   December 22, 2006
Esther Schindler (Scottsdale, AZ USA)
13 out of 13 found this review helpful

You would think that, with the increasing number of home-based businesses and home offices, one of the telephone manufacturers would come out with a top quality phone system that hit every item on a business user's wishlist. Unfortunately, that doesn't seem to be the case. We did a lot of research before we purchased this Panasonic two-line cordless phone, and it's surprising how few options there are. And, of those options, most seem to get dreadful reviews.

We've had this phone for about a year. I think it's okay -- but given the alternatives, "okay" may be the best one can hope for.

Note that I haven't used the built-in answering machine (I find the phone company's service to be easier for my purposes) so I can't give you advice about that function.

Also, it was important to me to choose a 5.8GHz system. I have a computer network that runs primarily on wireless, and I wanted to ensure there was no conflict between the computers and the phone.

The plusses:

* Audio quality is fine. Nothing to shout about, but I can hear the other person and he can hear me. I keep wishing the volume would go higher.
* The wireless range is fine. We haven't tried to stretch it at all, but one of the cordless units is at the other end of the house, probably 100 feet from the base station (which is in my office), and I haven't had any cut-outs.
* The unique ring is a feature I'd never have sought out, but I appreciate; this way, I can tell when the home line is ringing verus the business line.

The minuses:
* It can be hard to read the screens; that can be a problem when you're trying to read the caller-ID information. I wish there were a backlight.
* The base unit doesn't have caller ID displayed; you have to pick up the handheld unit to see it or, for that matter, to scroll through the calls that were missed. The only display on the base unit is for the answering machine.
* Speaking of missed calls: oddly, the "missed call list" is separate for each handset. If I answer a call in my office, the other three handsets list the number as though nobody picked up the phone. It's a minor annoyance to have to clear these individually.
* The speakerphone is borderline. It works, but -- perhaps because there are three computers on my desk -- I have the impression that the audio quality on my correspondent's side isn't that great. I usually wind up picking up the handset to talk; my husband uses a earbud plugged into his handset.
* The handset user interface takes a bit of getting used to. Even after a year, I have to search for the hold button.

The products that you grow to love always offer a little more than you expected. The Panasonic doesn't. It does the job. It's been reliable (which is more than I could say about the 5-year-old Siemens system it replaced) and it fulfills the basic phone requirements. But I wouldn't go out of my way to say "Buy this one" -- except that I've never seen a system that I thought would be better.

Personally (in case any of the manufacturers are listening) I wouldn't mind spending MORE for a two-line phone system if it was truly professional grade. Alas, nobody seems to give me that opportunity.



5 out of 5 stars the best of the rest   May 11, 2005
J. Brown (marietta, ga)
12 out of 13 found this review helpful

This is my second Panasonic 2 line phone. The other one started interferring with my wireless networking at home. I researched some of the others (Uniden, At&T) and went with this one.
No more interferance with my 2.4 gig wireless. It also has all the features that was missing from the first one and then some.

I couldn't be happier. Nice ring tones, ability to turn off each lines ringer seperately. Call back editing (which is helpful for local calls where you need to delete the 1). The ring alert feature is great with the flashing light.

I've had it about 3 months now and couldn't be happier. Great price also.



4 out of 5 stars Almost excellent...   May 17, 2005
Can Cotuk (Istanbul, TR)
12 out of 12 found this review helpful

I have been using the phone for over 2 months now. All the issues others mentioned seem to have been resolved in 2005 models, except Caller ID. It works only 5-10% of the time; an "Incoming call" is all that you get for the rest. I find this quite ridiculous since my $15 phone can display it almost always. I would expect Panasonic to get such an easy thing right on a $200+ phone.


4 out of 5 stars Pretty da#m good   September 14, 2005
Wes D. Headley (Walnut Creek, CA USA)
11 out of 12 found this review helpful

It is what it is. A solid, not quite perfect 5.8gz 2 line cordless phone with up to 4 handsets.

Setup was simple, the menues intuitive and easy to just figure out. Well designed and well built, the phones have a solid and comfortable feel.

The handset speaker phones I found surprisingly useful.

The call quality is very good although the microphone used on the handset has a rather narrow field requiring you to position the phone just so, to give your caller decent volume on their end.

It's too bad Panasonic doesn't allow more than 4 total handsets, but I suppose that's now reserved for a higher end product or future feature held in reserve. Whatever.

If you can get the Dual Handset kit for less than $200 I don't believe you will find a better incarnation of this feature set at this time. That's why after much research and much contemplation, I choose this product.

Now that I have spent a good month with the system I can say that I am generally satisfied. That no, using the home phone isn't really any more fun than it used to be, but so what? It's a good system for our family. I felt I got my money's worth given the choices available. I still feel so.



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