Customer Reviews:
Showing reviews 11-15 of 25
Amazon is no help when it comes to this item. June 13, 2008 Jason Haislip (College Park, MD) 1 out of 2 found this review helpful
Amazon should stop selling Blue Max products! No warranty certificate in package. No contact information to order missing parts. Mine was missing the 10mm bolt and the wand! Amazon offered to send a new one to me then sent me an email stating I had to contact the manufacturer. I have now called Amazon 2 times and have been unable to resolve the issue. Furthermore, there was oil in my unit and the box was taped up poorly, SOMEONE HAD RETURNED ONCE ALLREADY!
Had to return it October 6, 2008 Manuel A. Rodriguez (Dania Beach, Florida) 1 out of 1 found this review helpful
Received the Blue Max 2200 PSI with great anticipation after noticing that most reviews, except for the quick release issue gave it thumbs up. Predictably, the plastic quick release did not work, kept popping out under pressure. So purchased the brass fitting as suggested at home depot (cost me about 8.00 because had also buy female to female converter). All went well for about thirty (30) minutes at which time the engine started to stall. Checked fuel, oil and fittings, all looked good. After about the third time of it quitting and starting, it quit altogether never to start again inspite of my troubleshooting attempt. Called Amazon Customer Service to find out about warrantee work. Amazon CS provided me with a phone number to the distributor, and suggested I call them back if problem not solved. Called the distributor and a nice lady answered who said she could not help me but someone would call back to assist. After waiting for a return call for three days, I decided to call Amazon again and asked to return the unit. Went to UPS store to return it and was told they could not take it for it smelled of gas, even though I thought I had drained all gas and oil. Brought unit back home and left tank cap open and a fan blowing on it to disperse any odor. Finally, law and behold, UPS accepted the shipment. Thanks to Amazon for accepting to pay for return shipment and issue complete refund. Moral: Look and read carefully before you buy any internal combustion item.
Blue Max Pressure Washer June 13, 2008 N. Preston (New Jersey) Motor starts easily and wand tips are fine. Good for the occasional user. The wheels are small and unit is hard to transport. The pressure hose is very short and rigid which makes its use awkward at times. Hope to use this tool for years to come.
It's worth to try June 24, 2008 Thuy T. Pham (Texas) I read a few review before buying this and was trying to take my chance on this, since some of the review was bad. To my surprise it wasn't that bad. It took my a few hours to figure out how the machine worked but that's because I have no clues on how to use this. The main thing is to fill it up with oil (Duh....), once you ave that fill, no problem. The price is not bad and the machine is quite strong to use at home. Well good luck on the next customer, but I think it's a good one. On the long who knows.
Unreliable, too many defective units June 26, 2008 David Stalcup (Charleston, SC) I had the same problem as another Amazon buyer. Would work for 15-30 secs then just stop running for no reason. Spent hours starting it over and over, no luck. No contact number/e-mail or anything available for the manufacturer through Amazon or Google search. Stay far away from this product because if you have a problem you won't be able to contact the manufacturer. Amazon gave me a 100% refund and I am satisfied.
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