Customer Reviews:
Showing reviews 6-10 of 93
 Racor HeavyLift April 2, 2007
C. Brown
14 out of 14 found this review helpful
Great design, very cheap hardware. I read several Amazon reviews before installing, so I saved myself some trouble by buying good hardware prior to installing. The lag bolts were junk, so I replaced them with 5/16" x 3 1/2" lag bolts. Had to drill out the slots on the arm assemblies to accomodate the bigger lag bolts; would have been easier to drill if they were holes, not slots.
Step 10 of the instructions says use locknuts to assemble the winding axle-- there are no locknuts in the box. In fact, there are no lock washers either. Probably would be a good idea, given the constant load and the vibrations from the garage door opener. I recommend putting lock-tite on the threads of bolts. I put lock washers on the bolts that fasten the grate to the cables.
One of my bolt heads shore clean off while assembling. Same junk hardware.
Between step 12 and 13 of assembly-- don't put the fender washer on yet... it will be impossible to put the cable ring on the gear drive end of the axle. Instead, install both ends, complete with the cable rings, then go back and install the fender washers on the ends of the axle.
Another tip when choosing the location on your ceiling: don't put the gear drive end of the assembly up close to a wall-- you won't be able to fit your body between the lift and the wall. Instead, put the gear drive on the open side.
 Great product; instructions weak; use a power drill July 21, 2007
M. Traynor (Divide, CO, USA)
8 out of 8 found this review helpful
The product itself is great (use this one where you have space for free ascent/descent, use HyLoft to place fixed storage above garage door rails), but the instructions could be better. Use 48" straight edge (I taped two yard-sticks together) to ensure you screw arms exactly parallel to each other (or cable won't roll onto bar properly and platform will rise unevenly), and as close to 48" apart as possible (a 1/2" variation from 48" won't hurt IF exactly parallel [had to separate lift bar to make it fit into shorter space, then reassemble it, because space between joists was <48"]). As advised by prior reviewers, I installed the center first, using straight edge to ensure arms were parallel and all screws would go into joists. I used a 3/8" power drill and metric sockets to drive in lag bolts (saved time and work and reduced stress on lag bolts, so they worked well). Am now buying a third.
Great Storage July 24, 2006
Ron A (Nevada)
7 out of 8 found this review helpful
The item is heavy but putting it up was fairly strait forward. The rack easily lifts the items to the top. One problem is if the items stick out over the edge the crack is somewhat difficult to get to but this is not really a problem. Cranking is also slow because of the gearing but that is needed when lifting the heavy load.
Love it - ordered a second one! August 2, 2006
Pam I (Jacksonville, FL)
7 out of 10 found this review helpful
This product is well worth the money. It offers much needed storage that is practical and easily accessible.
 Did not live up to expectations November 12, 2006
M. Pearson (Boise, ID, USA)
7 out of 11 found this review helpful
I purchased this item based on 3 glowing recommendations. When the kit arrived, the original box was in sorry shape, held together only by a large amount of packing tape.
I attempted to put the product together, only to find that the bottom grate (which you put items on when completed) would not sit flush with the crossbar. The method of securing the grate to the bar were J-hooks, and did not function as required. Plus, one of the hooks were not threaded as the others - requiring a call to the manufacter to replace. I am thoroughly displeased, and returning this item promptly. I can't believe that it would hold 260 pounds. Looks like I need to find another storage solution.
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