Customer Reviews:
Showing reviews 6-10 of 24
 None July 31, 2006
Tom T (MN)
4 out of 4 found this review helpful
I agree with Jason on the handle shaft issue. They could have used two bolts instead of one. I move the cart once a year so it's not a problem for me. On the aluminum vs. steel issue, again no rust. I had a little consern about strength but it is heavy duty cast aluminum. Over all I'm very happy with it. A big step up from my Suncast. I do have to give Caryl in thier parts dept. a thumbs up. My model had been discontinued so they didn't have the reel that was cracked but they did send the entire hose to hose conection for free. Unfortunatly there were so many cracks, all screws into plastic, that it leaked almost as bad after reassembly. Buy the best you can afford, it will save you money down the line.
 Is there a different company making these and labeling then as Rapid Reel? August 21, 2006
M. Goldman (Morganville, NJ USA)
4 out of 7 found this review helpful
I was all set to buy what I had heard was a quality product but now I'm hesitant.
It seems like these reels are quite different in construction quality than the original steel models. Also, why is the maker listed as Reel Quick? Did some other company license the Rapid Reel name and start making these cheaply and out of the country?
 Good idea, bad design October 16, 2006
J. Simpson
4 out of 5 found this review helpful
The cart is easy to assemble, the wheels roll very easy and the hose reel winds great. But, the plastic "clamp" that holds the reel on to the cart broke after a few uses and every time unwind or wind the hose I have to make sure the entire reel does not come off. Now I am looking for a replacement.
 solid product, fantastic customer service July 30, 2007
Robert J. Hazelwood (MO, USA)
4 out of 4 found this review helpful
Rapid Reel 150-Foot Parallel Wall Reel #GH164-PL
Rapid Reel 150-Foot Perpendicular Wall Reel #GH164-PD
Rapid Reel Garden Hose Cart Reel 2 Wheel Cart - GH164-CT
Solid, well made product that is well supported and it appears that it is all "made in the USA".
One of the screws that hold the two drum halves together had a faulty thread. I emailed Rapid Reel's customer service at 10:30 AM on Friday and I had a full three screw/bolt package delivered by 10 AM on Saturday morning.
All three of the reels that I have bought included the Goodyear 5/8" Sureline attachment hose.
I am very satisfied with my purchases.
PS for those that are not happy with the play in the handle of the two wheel cart, you can have Rapid Reel's customer service and they will send you a part to reduce that play.
Goes together easy June 26, 2007
A. Glickman (SoCal, USA)
3 out of 3 found this review helpful
I've been using the reel/cart for about a month with no complaints. Between me & my landscaper's crew we have managed to put it thourgh it's paces and it's holding up very well. I put it together with blue loc-tite on all the nuts just to make sure they don't come loose. So far, so good.
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