Customer Reviews:
Showing reviews 66-70 of 74
 Great reel (might be better off w/parallel model, though) June 29, 2008
Mrs. F! (Milwaukee, WI)
I bought and installed the Rapid Reel 150-Foot Perpendicular Wall Reel and love it! I do agree with the other reviewers, though, who caution that you have to be careful in the way you reel in the hose, otherwise it can get bunched up and make contact with the wall mount, thus preventing it from turning and reeling in the rest of the hose. The Parallel model would not have this issue.
All in all, I found the reel well constructed and easy to install (thanks both to the well-written instructions and a neighbor's masonry drill!). It works great and has really cleaned up the back of our house.
 Perpendicular Hose Reel July 21, 2008
J. X.
This Rapid Reel perpendicular reel is my second and I am happy to report there is no deterioration in quality. The cast aluminum mount and reel, the stainless steel fasteners, and the brass rotary joint are what sets this reel from the other plastic models. Of course it costs more, but you know when you go to use it there are no leaky sprays and cracked plastic. Worth the money.
Exceeds expectations August 3, 2008
J.K (the sunset coast in michigan)
This is the third rapid reel product I've purchased. As with the other 2 the quality and finish are outstanding. The reel is made of an alloy which
is light weight but strong and non-corroding. It's easy to assemble, operates smoothly and is leak free. Their customer service dept is among the best. If you purchase this reel, you will never look at a plastic reel again!
Great Product, Super Company, People and Service August 7, 2008
Michael Siri (Cupertino, CA)
Absolutely Excellent Company and people. They contacted me about a backordered part gave an estimate of time and came in well before the estimate, but they checked with me every step of the way, absolutely terrific service from an AMERICAN COMPANY making an AMERICAN PRODUCT. Kudo's to all you folks.
I bought 1 each of the hose reels to try them and they are perfect and very well made. I'll be ordering several more of each of them. Good stuff from good people. How refereshing you guys, keep it up!!!!!!!!
Best real, Amazing customer service August 20, 2008
Yuri Yanuk (Utica, NY)
Reel is the best of it's kind out there! I broke a small tab that connects the hose coupler to reel during install and I mentioned that on the customer survey RapidReel sent me; They sent me 2 replacement tabs immediately without me even asking for one! Great quality build, will buy for other properties as well.
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