Customer Reviews:
Showing reviews 11-15 of 147
 Canon Pixma IP4500 October 26, 2007
J. Grimard
17 out of 17 found this review helpful
Great Printer. Prints very high quality pictures and documents.
Default settings for Duplex (double sided) printing are very slow though. The printer waits about 45 seconds for the ink to dry before printing on the other side.
To fix this you need to go to Printer properties / Maintenance / Custom Settings and slide the Ink Drying Wait Time all the way over to Short.
 Printer Setup Problem March 4, 2008
New Canon Customer (Chicago)
17 out of 18 found this review helpful
During printer setup I encountered the printer's 'output tray closed' error message accompanied by three flashes of the printer's amber warning LED. The iP4500 will not align the print head or print while this message is displayed; so I was prevented from completing setup.
Some investigating showed that my printer's plastic housing mechanically interferes with its output tray, preventing the tray from opening fully. The problem is made worse when the printer's paper cassette is in the housing. Removing the cassette allowed me to see the interference and learn to maneuver the interfering plastic so that the output tray can be fully opened and the printer operates as intended.
At this time (printer has been in use for one day) the output tray still binds on opening, but bending the tray slightly while opening provides a workaround. Also, my printer's location allows me to leave the tray open when not in use, making it easy for family members to use the printer without the risk of breaking the tray. If the interference doesn't loosen with time, I will trim the plastic with a knife or small file.
Now that I have a workaround for the output tray problem, I hope the printer will perform as well as its reviews indicate. In contrast, my experience with Canon support is that they were not helpful, even when I explained that the tray was not opening far enough to trigger the tray's sensor. At the time of my support call, I was unable to print without applying continuous hand pressure on the output tray, bending it and running the risk of breaking the plastic. The Canon support rep agreed that the printer probably had a hardware problem. However, the rep also told me that Canon does not do warranty work on the iP4500 and that no new printers are available to exchange for defective iP4500s. Instead Canon support offered to replace my new iP4500 with a refurbished printer, but I declined to make the exchange.
Reading this review may help you avoid similar difficulty during printer setup and may alert you to the fact that, at this time, Canon will not repair or replace a defective iP4500 with a new unit. Instead a refurbished printer will be offered in exchange.
My rating is based on: 1) the iP4500 is not a low-tier product. Canon support should include competent repair or new replacements when repair is not practical 2)customers should not have to work around or re-engineer the printer's mechanics to make the printer operate.
Ink Catridge Problem December 5, 2007
S. Eason (McKinney, TX)
16 out of 16 found this review helpful
When you read this, please keep in mind all of the other reveiws. I bought my printer this past October. This is a great printer. I'm glad I got it. I'll keep it for a long time because it does what I need. I print 4x6 photos in standard mode and they look very good. The printer used little ink compared to the old Canon i850 I had. I can print documents on both sides and save paper.
I've printed prints and documents with no problems unitl this week. I had a problem with the yellow ink cartridge. I got an error message and the "15 flashes" error code. That means the printer could not read the cartridge's chip and if it can't read the chip, the printer will not print anything.
I reseated the catridge several times with no luck. I installed a new cartridge and it worked fine. The old cartridge is still 3/4 full of ink.
I'm mad. I send an email to Canon support explaining what's happening to my printer. Within hours, Canon sends me an email apologizing for the problem and tells me a new yellow cartridge is on the way; UPS 2-day Air. And if this doesn't fix the problem, the printer is covered under an "Instant Exchange" warranty. I can't be mad anymore. Problem solved. It still calls for 5 stars.
 great printer November 1, 2007
unreliable source (eugene, OR USA)
12 out of 12 found this review helpful
I ordered this printer after researching printers using Consumer Reports...Although they did not review this model,(perhaps it was too new)I found that they really liked a previous model,that I could no longer get (naturally). I checked as many other sites as I could and found very few opinions on this particular model...However, based upon opinions of the Cannon brand, and as I said, previous models I decided to give it a shot....I am pleased...I mainly use it for standard black and white and color printing (not as much photos). It prints well, and once started, prints quickly, although it seems a little slow to get started. This and the small amount of paper it holds, are the reasons for marking it down a star. Otherwise LOVE it.
Canon Pixma iP- 4500 a winner November 17, 2007
Charles Clark
8 out of 14 found this review helpful
Great product-for the money, this is one of the best printers available.
The only problems found: (1) Ink too expensive
(2) Uses too much ink
(3) No excellent generic product available- Canon saw to this by reprogramming their chip
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