Customer Reviews:
Showing reviews 21-25 of 78
 I tried my darndest but... June 8, 2007
Slave2Target (Detroit, MI)
9 out of 9 found this review helpful
I just got too frustrated because my kitty started urinating and defecating on rugs, blankets, sheets. So now he's back to the ol' box. He was doing really well for a while. I had been working with him for a month. I transitioned him to a new flushable litter because I had been using clay litter before. But I don't think the litter was a problem since I'm still using it in his litter box with no problems. Maybe he's too old (around 7 or 8), but the directions specifically say that even older cats can be successful with it. I just don't understand because he was doing so well until all of a sudden when he decided the rug next to the toilet or the pile of sheets in my closet was a better place to go. I only took one star off because I don't think the problem is with the product, but with my cat. But I wish they had some kind of phone or email support to get advice when you run into problems. I just have no tolerance for having to wash the cat pee out of my rugs/blankets repeatedly. If anyone has advice, let me know!
 It's ok, but not as easy as it may seem. July 21, 2007
Gena (Goldsboro, NC)
9 out of 9 found this review helpful
I have been using this for over 2 months with my kitten. I got it about a week after I got her. I followed the steps, allowed for plenty of time, but we are still on the first step. Half the time my cat pees on clothes on the floor, or towels in the bathroom, or other random cloth items. However, she does poop in it. She made NO mistakes when using the regular litter box. We even had to revert back to the litter box once because she was refusing to use the CitiKitty and her stomach was extremely full, and she had an accident while my child was holding her. I followed all the steps but she doesn't seem to be taking to it. As I mentioned after over 2 months we are still one step one.
As far as the physical aspects of the product It doesn't hold a lot of litter so even if I scoop after every time my cat uses it, she gets poop or urine on the bottom of the CitiKitty. And there are little raised rings, I have to dig and scrape it out.
So if anyone is expect this to take 6 weeks, I would think again and prepare to be in for the long hall. I expect the whole process may take up to 6 months if not longer. In the long run, if this actually works, it will be worth it. But it definitely isn't the short easy flawless process they make it out to be.
I will report back if my cat ever gets off step one.
It depends on your cat... October 24, 2007
E. Chang (Boston, MA)
9 out of 9 found this review helpful
We just decided to discontinue the toilet training yesterday. We started training our two cats at 4 months of age and initially when no holes were punched out they took to it pretty well.
However once the first half-hole was made, one of the cats started to go in the bathtub, on the rug, on clothes, etc. It took a week of vigilance until he was comfortable going in the CitiKitty again. We gave them another week before cutting out the rest of the first hole, and went through the same refusal routine again. Once they got the hang of the first complete hole, we moved onto cutting out about half of the 2nd ring. That's when the whole process ground to a halt. Both of them would pee in the toilet, stand on the toilet seat without a problem, but neither of them really wanted to poo in there. Both of them would hold it in as longs as they possibly could. One of them has a habit of meowing a lot before pooing so it was easy to get him onto the toilet and he got the hang of it eventually. The other cat is smarter, sneakier, and more stubborn. He would wait until my wife and I were at work and then would go in the bathtub. We tried this stage for about a month until we finally gave in yesterday. The cats had won. We put the litter boxes out and they hopped into them immediately.
The product is pretty well made. I agree with the previous comments that it's not the easiest thing to cut and that once you cut out a ring there's no way to go back. Our two cats are still fairly small, but one of them is about 10 pounds. He was able to stand in the tray without a problem. It's not wobbly and even when rings were being cut out, the rest of the tray was stable enough for his weight. It's a good product, you just need cooperative cats.
 Unsatisfied customer November 12, 2007
Kumara
9 out of 10 found this review helpful
We have two cats and they both refuse to use this product for going #2. Instead, they have taken to doing their business on the new carpet and new couch. While other reviewers have been patient enough to wait it out past 2 months, we're not willing to deal with anymore of these accidents. It's really not designed for two cats since once one cat does their business, you have to be vigilant about cleaning it or the other cat won't use it. Additionally, the little pamphlet that comes with this item makes the process out to be more simple than it is and does not address how to deal with mishaps. Also, like other reviewers have said, once you remove a ring, you cannot put it back on. We do not recommend this product. We have had greater success with using a litter-filled bowl inserted into the toilet.
 Try at your own risk. November 14, 2007
S. Oakley (TN)
9 out of 11 found this review helpful
I was thrilled with the idea of potty training Mr. Kitty Pants and eliminating litter forever. Unfortunately, things didn't work as I had hoped. Mr. Pants (age 4.5) was highly distressed at the removal of his trusty litterbox but he reluctantly tried the new contraption. This was met with much praise. Pants couldn't care less. He had never had any previous "accidents" but he hated the new litter tray so much that he began finding other places to go. Mostly #2 on the carpet and #1 in the toilet but when he went #1 on my husband's pajamas that was the last straw. The "CitiKitty" is in the trashcan after three weeks, the litterbox is back where it was, and Mr. Pants is again quite content. I've seen the videos and testimonials and I'm glad this worked for some, but it is definitely not for every kitty. At the price it is still worth a shot. Best of luck... I retract the previous statement. Try at your own risk. After bringing back his old litterbox, he has begun peeing all over the house!! This product has created a monster and may result in his eventual demise. I was lucky to get a cat as my husband doesn't like them and now that Pants is going all over the house I'm afraid we won't get to keep him. Try this at your own risk if you're not worried about starting a horrible trend. Also, I tried to retract my star rating but it wouldn't let me. I would definitely give this product one (or less) star(s).
UPDATE: Pants has finally moved back to the litterbox after the CitiKitty nightmare. I don't know anyone who is willing to deal with a year or more of improper elimination to toilet train their cat.
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