Customer Reviews:
Showing reviews 21-25 of 297
 Works best for large dogs - Call Premier for a small dog version March 23, 2007
F. Jones (Atlanta, GA)
10 out of 11 found this review helpful
The standard collar does not work well for small dogs with high pitched barks. I called Premier and spoke to them about my problem. (Their customer service is EXCELLENT) They exchanged the collar for a 'French' collar which is slightly different. It works very good and discourages our dog from barking.
happy ending September 1, 2007
Jaw (California)
10 out of 11 found this review helpful
If it doesn't work for you, this review may help.
well, first, wow did i ever get ripped off, i needed one in a hurry right before the 4th of July because i noticed my dog barked at fireworks. I live in an apartment with a no pets clause, where i lay low with the dog, so i went and got one of these at the local pet store, Centinela Fed and Pet Supply. It was $109!!!!! but if it worked.... They even allowed me to rent it, i forget how much per day, so that i could make sure it worked before paying the whole price because unlike most things in their store, there was a no return policy on that item. They usually will take anything back, with a friendly smile, so they told me upfront they don't take these things back so i should make sure it works before buying it. I was very excited because it worked right away, my cavalier king charles spaniel got sprayed right in the chin and it totally got his mind off whatever he was barking at. But then i found that sometimes it worked and sometimes it didn't, i tried a new battery and many refills but couldn't get it to work consistently, which made it not effective for training. I did pay for it in full because in the first week, i thought i could get it to work by getting more pointers from Premier over the phone (they were not available over the 4th of July holiday) and by getting my dog a haircut. With time, the thing worked less and less, very disapppointing. I thought it was defective and took it back to the store, but for them it worked. :-(
Finally i talked to Premier on the phone and they told me that sometimes this model i got doesn't work if the dog has a higher pitched bark, and they have ANOTHER MODEL which is no longer on the market, why i don't know, which they call "the French model," which does work better for dogs with higher pitched barks. It's all black unlike the one i got which has black and silver on it, they said. They said they would send me one and i could try it and if it worked, i could sent my other one to them and it would be an even trade. They took a credit card number but they never charged it.
I got the French model and right out of the box, it worked great, it sprays every time, and i have nicely quiet dog now. This breed is not known for being extremely trainable, and he does seem to forget sometimes, but it's been a couple of weeks, and there is a big difference, he is a quiet dog now. I have squirrels and things in the backyard which he previously barked his head off at while chasing them. now, he may or may not chase them but does not bark. It seems to get more and more solid with time. I have left it on him a lot after i found that when i took it off, he returned to his old ways, but now, it seems he doesn't bark when it's off either.
I'm very pleased with the Gentle Spray FRENCH model all black. It works just the way it's supposed to, consistently and effectively. I'm sorry that i paid $108 when i could've gotten it on Amazon for $40. If i remember right, the Premier company would've sold me one of these directly for $75. I did have to pay to ship the one that didn't work back to them, they sent me a UPS envelope and i had to pay like $5 or less, so my total was about $115, which i regret, but it totally works.
I didn't know whether my dog has a high pitched bark or not. I don't think of it has very high pitched. But he is a small dog, about 20 pounds, so i guess his bark could be considered high pitched.
Premier had good customer service, very friendly and oriented toward problem solving, i felt my happiness and the reputation of their product mattered to them. I also use a Premier gentle leader harness which cured my dog of pulling hard on the leash so i have a good impression of that company.
 this works for humans but not dogs January 12, 2006
J. Schwartz (nyc)
9 out of 11 found this review helpful
I have tried this product and am now trying to figure out how to return it. I know it's in working order because when I blow or bark into the microphone it sprays back at me. The only problem is I have a big standard poodle and when SHE barks it does nothing. Maybe it would work on a dogs who's mouth is closer to it's body?
Not working for my Westie May 10, 2006
M. Houghtaling
8 out of 8 found this review helpful
I had high hopes for this collar, but after a few days of use, my Westie quickly learned that he could "out-bark" the resevoir of Citronella spray (it only lasts for about 25 sprays). This purchase was a total loss for my dog.
Oh, well, I guess I'm back to the static shock correction.
Wow - this product is fantastic! August 31, 2006
CAJ (Castro Valley, CA)
8 out of 8 found this review helpful
I thought I'd give this a try for my yappy chihuahua mix. I did not want to try a shock collar, but I was concerned that this collar would be too large for her (she's only 8 lbs). Although it looks a little large, she doesn't appear uncomfortable at all. And WOW did this work! The spray stopped each barking episode on the first bark - immediately. After the first 2-3 days, she is barking less in general and doesn't have to wear the collar all that often. It's been 5 days, and I don't think she will need to wear it forever. This product has been a total lifesaver, and my dog is happy too.
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