|
| ![Quicken 2008 Home & Business [OLD VERSION]](http://ecx.images-amazon.com/images/I/51UQj98rJXL._SL500_.jpg)
| From: Intuit
List Price: $99.95
Buy New: $35.00
You Save: $64.95 (65%)
New (29) Used (2) from $24.95
Rating:  56 reviews
Sales Rank: 120
Format: Cd-rom
Platform: Windows Xp
Media: CD-ROM
Autographed: No
Memorabilia: No
Batteries Included: No
Operating System: Windows XP
Shipping Weight (lbs): 3
Dimensions (in): 7.6 x 5.3 x 1.4
MPN: 403616
UPC: 028287017214
EAN: 0028287017337
ASIN: B000U0AEE2
Release Date: September 9, 2007
Availability: Usually ships in 1-2 business days
|
| Customer Reviews:
 Buyer Beware! October 23, 2007
Roth Hensley
27 out of 29 found this review helpful
1) data damaged during update (transactions lost)
2) online account login information lost (must reenter, reactivate)
3) any other program running and Quicken freezes, CPU utilization jumps to 100% and stays there. Even Ctrl-Alt-Delete won't run. Power off only solution.
This the worst Quicken update I've ever encountered - been a user since early DOS days. This release is entirely unusable. I'm rolling back to Quicken 2007.
How Quicken Ruined My Weekened January 7, 2008
BuckyKat (Illinois - such a happy state)
27 out of 27 found this review helpful
I upgraded to Quicken 2008 Home & Business from the 2007 version on a Friday. I subsequently spent all Saturday and Sunday trying to recover from that disastrous decision. The bugs were numerous: unable to print invoices and some reports (others worked fine for some reason). Help file system was completely screwed up. It took me until Monday to get my accounts somewhat functional (on different accounting software), though I'm not out of the woods yet. Much more work ahead to recover from my Quicken nightmare. Oh, and you can forget about customer service. Their phone support system is an endless maze where you get to speak with NO ONE. Their LiveChat support never seems to connect with an agent. Email support is non-responsive. Don't let this happen to you.
Do not buy this product, unless you plan to reenter ALL your data February 23, 2008
Transit (Virginia)
26 out of 28 found this review helpful
I do not normally write negative reviews, but this product instills a level of rage in me that nothing else can approach. My 84 year old father chooses to use this product; he has been a Quicken customer since it first came out (when it was a decent product). It has caused me endless heartburn because with each new upgrade or internal hiccup, I spend hours of time trying to repair the damage to his records. Unfortunately he purchased this new version of Quicken and he forgot to backup the files he has that go back YEARS. His goal was to do his taxes with the latest software. A reasonable decision unless you choose Quicken 2008. So, what happened?
After he installed the disk using the automatic install, the system cheerfully said it was finished and then asked to be restarted. When restarted it simply hanged, never to get past the Quicken 2008 logo. He called me asking how he can get customer support that Quicken promises on the box. I had to (via remote PC, because he lives 7 hours away) go through a veritable thicket of Intuit web pages to get to the point where I could submit a request via webmail to have someone call him. There is no customer support phone number, just the cheerful advice on the Intuit web page that this puzzle palace approach to accessing customer support "is a new feature!"
He spent two days, for a total of over 4 hours, talking to a number of customer support reps in Mumbai before he finally found someone who could speak standard English. That person was helpful, but the best she could do was get the program running and then restore his corrupted files to somewhere around 2001 (I kid you not).
He was about to start keying in all that data again, going back years when I suggested he let me try bring back the data I last backed up on a USB drive late January this year. (I use Acronis 11 Acronis True Image Home V11.0, I highly recommend it). I managed to get the file back from late January 2008 via Acronis and Quicken 2008 appears to have converted it successfully to 2008 format (BTW, why the hell does Quicken have to convert files to some new format EVERY YEAR!!!).
So my advice is this, do not buy this product. If you do, be sure to make a backup of your 2007 (or earlier) Quicken files, and burn it to a CD. DO NOT simply backup the files using Quicken and expect Quicken 2008 not to try convert them. Although I cannot swear to it, it appears to try convert all your backups automatically to 2008 format during install. The result? You lose it all! Hold on to that CD backup and keep your old Quicken install disk on hand, just in case.
Intuit should be ashamed (or better yet, sued).
 Don't upgrade if you can help it January 20, 2008
Brian Goetz (Williston, VT USA)
23 out of 23 found this review helpful
I've been a Quicken user for almost 20 years, and have always loved the product. But this upgrade is, for me, a huge downgrade. I upgraded from Q2005 because Quicken has a policy of sunsetting online services after three years, effectively forcing you to upgrade. Rather than waiting until forced, I bought this in a discount bundle with TurboTax 2007. Big mistake.
I bought it at the same time I bought a faster new PC. But the subjective performance is awful -- much, much worse. I'm sure I'm pushing it hard, with almost 20 years of financial data in my data file, but it shouldn't be this much slower than Q2005 (on a system that is so much faster.) It is absolutely painful to use.
There are probably cool new features, but I haven't found them, mostly because doing anything is so painful. I'd downgrade (at least until absolutely forced to move back) if the file formats weren't incompatible.
 Quicken Online Banking September 28, 2007
Joy (California)
21 out of 21 found this review helpful
I've been succeassfully using Quicken for over 10 years and want to upgrade to 2008, but the online banking function recently scared me. I use online banking and bill-pay all the time without problems. Recently my grown daughter used my laptop to access her own separate savings account in another institution. Her account was not listed in my Quicken accounts, and she has never used Quicken. After she logged off I opened Quicken to do some banking and was shocked to see my daughter's savings account integrated into my accounts and included in my assets! There was even a full register generated .showing all of her transactions! This was quite a surprise. Her bank account is in Italy (on a US Naval base) and mine are in a different bank in California. I tried to delete her account from Quicken but couldn't. I called Quicken customer service which is headquartered in New Delhi, India, and spoke to a young woman capable of only broken English. She fixed the problem, thankfully, but charged me $[...] to do it! I had to provide proof of identity to this person, including name, address, SS#, etc. Outrageous! I'm a subscriber of [...] and recommend this service to anyone fearful of identity theft or using online banking and bill-pay. I'll still buy Quicken 2008 . . . but not without taking precautions.
|
|
|
We'll be adding even more exciting features to assist you in the coming year.
Thank you for shopping at the Depot.com online shopping depot.
©2008 Depot.com | |
