Customer Reviews:
Showing reviews 16-20 of 131
QuickBooks is slow books February 25, 2008 B. Frank (St. Peters, MO) 10 out of 10 found this review helpful
The product is slow and buggy and INTUIT customer support takes forever to correct simple problems. I would switch if there was another integrated payroll/ accounting program that worked together.
Doesn't import transactions??? January 6, 2008 C. Freyer (San Francisco, CA, USA) 9 out of 15 found this review helpful
This frustrated me about quickbooks 8 years ago. How is it that in 8 years there is no import transactions feature built into the software??
cpa review of Quickbooks pro 2008 January 18, 2008 cpa_56 (San Francisco) 9 out of 10 found this review helpful
i use quickbookspro in my practice and recommend it to most of my clients. my one beef with the program is the way they set the software to always be connected to its maker, INTUIT. you are always getting updates and once an update is received if you do not install it the persistent propmpting to complete the install is really annoying.... then every time you open a clients file (and I have 800 clients) you have to update the clients file. this takes TIME and we are a busy office... TURN OFF THE AUTAMATIC UPDATES is my recommendation.... INTUIT - set the auto updates to off when you ship....
WARNING! - QuickBooks is Adware March 18, 2008 A. Erler (Atlanta, GA) 9 out of 10 found this review helpful
Unless you like reading pop up ads, don't buy this software. QuickBooks Pro forces you to suffer through a constant barrage of pop up ads for addtional services, products and upgrades. I just spoke to customer service and they told me there is no way to disable this feature. I can understand being forced to read ads for free software, but I am stunned that I am forced to read ads in a piece of software that I paid for. The next time I am forced to upgrade (QuickBooks stops supporting older versions of their software after just a few years) I'll just switch to one of their competitors.
Poor Quality Control April 11, 2008 Bryce Conner (Syracuse, NY) 9 out of 9 found this review helpful
One thing that a lot of people have noticed about Intuit, and seems to be more and more true about the newer Intuit software, is that they have very poor quality control. They let their software get published with all kinds of rude bugs, ones that sometimes reduce the users to desperate situations just to get the software to work. Take, for example, the install procedure on XP x64, which by now is a mainstream OS. When you don't have dot Net 2.0 installed, it will install it for you. That's nice, you say, but then did you know that the reason this program crashes on install most of the time is that the dot Net 2.0 that they have on the disk is corrupted? Didn't they try to install the program on a variety of systems that weren't set up with all of the software in advance? Tip: Install Dot Net 2.0 from the Microsoft Website, as well as msXML, before installing this product, or you'll have lots of headaches trying to figure out why it won't work on your computer. And then, when the software is finally installed, you have to register it. And if the web registration widget doesn't work, you have to call tech support to get a code. This is annoying enough, but then, they will disconnect your call, put you on hold for 5 minutes while they "generate" the code, and generally cause you to feel like you never want to have to do this again. Some of the other problems I've had with Quickbooks in general, are that everything is so hard to navigate, and if you make a mistake in certain parts of your data entry, those mistakes carry forward until you find out about them, and have to undo a lot of work back to the origin of the mistake just to make the way payments are applied to the invoices come out correctly, or just to make the Sales Receipts deposit to the right account, etc. In fact, there is no way to change where to deposit a sales receipt at all, I learned, once it gets used in a deposit. (i.e., there is no "Un-Deposit"), so you have to void all of the transactions and start from scratch. Please correct me if I'm wrong, but that's the way it seemed to me. And instead of improving a lot of the features that were already there, they spent a lot of time and effort just making it look different so they could resell it. There isn't a lot different going on under the hood here, than say QB 2005, which I already owned. If I was able to install QB 2008 reliably off the CD as is, I'd give it more stars, because that's why I bought it. But I was let down, so I give it only 2 stars for mismanaged software production and bad quality control. A lot of people still aren't supporting Windows XP x64, and this software works, but only barely. Not what I call quality or an upgrade.
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