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| From: H&R Block
List Price: $59.99 Buy New: $4.99 You Save: $55.00 (92%)
New (13) Used (6) from $4.74
Rating: 76 reviews Sales Rank: 2191
Format: Cd-rom Platforms: Windows Xp, Macintosh, Windows 98, Windows 2000, Windows Me Media: CD-ROM Edition: Federal + State + Efile Batteries Included: No Operating System: Macintosh Shipping Weight (lbs): 0.2 Dimensions (in): 0.1 x 0.1 x 0
MPN: 1336600-06 Model: 1336600-06 UPC: 735290102072 EAN: 0735290102072 ASIN: B000K2NKUA
Release Date: November 15, 2006 Availability: Usually ships in 1-2 business days
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| Customer Reviews:
Showing reviews 6-10 of 76
Buggy program and difficult to follow when errors do appear February 3, 2007 Jonathan D. Osborn (Santa Monica, CA USA) 5 out of 10 found this review helpful
I've done my own taxes for a long time. I chose Tax Cut this year because it was slightly cheaper and offered e-file in the package. I am sick to death of Intuit rebate forms. As I filled out my Federal and State returns, all was well. Tax Cut did find an obscure tax savings that I never would have thought of. The program showed no problems with either my Federal or State Income Tax Returns. When it came time to submit my returns for electronic submission to the IRS and the California FTB, however, I got an error message. A form that is not in my return had inappropriate information. Specifically, it showed that I had a Dependant under the age of 18 (no such child) with investment income (no investments, sadly). The state program took exception to the fact that the nonexistant child's name and Social Security number were both the same as mine. The error was vaguely surreal. My attempts to identify the source of and remedies for this problem were met with an incomprehensible help system. A call to the customer service center in India resulted in a suggestion that I wait to submit my taxes until after the next update which might fix the problem. The update did fix the problem, but it was a major hassle for a fairly simple return. As much as I dislike it, I may go back to using TurboTax.
Bug in program handeling HSA's form 8889 February 15, 2007 Snow Sport (CO United States) 5 out of 7 found this review helpful
Product was fine until you get to the end to print and review your forms for e-filing, but then the program doesn't recognize you need to file form 8889 for Health Savings Accounts (HSA's), even though there is data on the form, and leaves it out. Two weeks on the phone with customer service and they have finally admitted that they can't fix the problem (or won't). There is no way to get past the scripted customer service people to get word to a software engineer/designer to diagnose the problem. Going back to TurboTax immediately, which handled the HSA form correctly last year.
Very bad customer service March 11, 2007 John Woods (San Diego, CA, United States) 4 out of 4 found this review helpful
They still haven't fixed the error where electronic filing in California is disallowed due to incorrect address length calculation. Customer service of the company that makes this product is very bad. Customer service representatives are not knowledgeable and unwilling to help. This is why I am rating this product so low. [3/19/2007] I feel obligated to post this update: I was contacted by an H&R Block representative, and was assured that the problem I reported will be fixed for next year. Apparently, this problem affects California state return e-filers whose address is between 25 and 30 characters.
Poor State Return April 1, 2007 normalnorm (Ann Arbor, MI) 4 out of 4 found this review helpful
One thing you will find reading through many reviews is a dissatisfaction with the state filings. This is my own experience and this may be the last year I use TaxCut because of it. First of all, it would not allow me to e-file my state return but didn't explain why. I later discovered that for most states you apparently can't e-file a partial year return. Then when printing out the state return it told me I had to also include a form that was mentioned nowhere else in the program. I later found out that Taxcut does not support all state tax forms! I then had to get that form and fill it in manually, and then discovered I owed less than before because Taxcut had incorrectly calculated my capital gains. AND there was nothing on the missing state form that could not have been completed with data the program already had. TaxCut also advised me I could save $1000 off my fed bill by contributing to an IRA. So I opened and IRA and contributed $4000. When I went back to TaxCut and entered the details it told me I wasn't eligible for any tax deduction. I was ready to be tied up! This software is seriously dysfunctional. I'm guessing by this stage you get the idea. Bottom line: I will be looking elsewhere to complete my tax returns next year. Oh, by the way, if like me you were unable to efile and you paid for the efile option, you can get a credit from H&R by calling 1-888-4TAXCUT option 2,2,0.
MAC is back February 1, 2007 M. Stowell 3 out of 8 found this review helpful
They finally got their heads out of their butts and issued a mac version this year.
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