| ![Norton 360 [OLD VERSION]](http://ecx.images-amazon.com/images/I/51RxESoz%2BtL._SL500_.jpg)
| From: Symantec
List Price: $79.99
Buy New: $48.99
You Save: $31.00 (39%)
New (7) Used (4) from $21.99
Rating:  249 reviews
Sales Rank: 1299
Format: Cd-rom
Platforms: Windows Vista, Windows Xp Professional, Windows Xp Home Edition, Microsoft Xp Media Center Edition
Color: 3-user
Media: CD-ROM
Edition: Standard
Batteries Included: No
Operating System: Windows XP Media Center 2004 Edition
Shipping Weight (lbs): 0.5
Dimensions (in): 0.1 x 0.1 x 0
MPN: 11206511
Model: 11206515
UPC: 037648318839
EAN: 0037648318457
ASIN: B000NA780M
Release Date: March 10, 2007
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
Showing reviews 16-20 of 249
 Why do I keep buying Norton products? May 30, 2007
J. M Ullman (Falmouth, ME USA)
15 out of 16 found this review helpful
I don't know what it is about me, but I keep buying Norton products. Maybe it is because of the guy with the glasses on the cover? Or because "Norton" sounds nerdy?
Norton Ghost rarely if ever works seamlessly. It'll go through several hours doing a backup to my 120gb external drive, then at the last minute (usually in the wee hours of the morning) will stop and inform me there isn't enough space on the destination drive. Why something can't figure that out before it starts is way beyond me.
360 is a whole 'nother story. It refused to back up; doesn't tell me why, just tells me it can't. Tech Support is out to lunch, at least when they are stateside. I'm not sure what it is called in India. Tea?
And to update my Norton Antivirus (which failed to protect me against some amazing virus last weekend) I bought it, downloaded it, and then it told me I had to uninstall - not just my old Antivirus, BUT EVERY GODDAMN SYMANTEC PRODUCT ON MY HARD DRIVE!!! Yes, I am shouting. All of them. Antivirus, Ghost, 360, Winfax. Make sure you have your installation disks around so you can re-install them afer we delete them. The fact that I have Winfax 98 and don't even know where the disk is I guess is my problem.
Anybody out there from Norton? I mean, are you guys for real? What kind of products are you making, and who is giving you marketing advice?
I want to one-click back up my hard drive - all of it, so all I have to do is one click to restore it, so if anyone knows any competitors, please email me.
thanks
Not awful, but several problems April 29, 2007
S. Page (Bay Area, CA USA)
14 out of 15 found this review helpful
I bought this as a replacement for Norton AntiVirus 2005.
* I uninstalled Norton AV 2005, rebooted, uninstalled LiveUpdate, rebooted, deleted a bunch of Norton and Symantec files, and then installed and activated Norton 360. Everything seemed fine, but Norton 360 has regularly failed to authorize itself at startup and couldn't reactivate until I rebooted. Norton Live Chat support (which was pretty good) just confirmed that the Symantec Core Lc service was set up incorrectly.
Folks, any program which CANNOT install itself over the same company's own products is unacceptable for 95% of computer users!
If the product authorizes OK, it seems fine, unobtrusively doing whatever it does. But several times it has pegged my CPU usage. Each time SvcHst.exe is the culprit. You can't kill this process from Task Manager, and if you stop/start it from Services, Norton 360 dies and won't successfully start, so you have to reboot.
And I have a host of minor complaints:
* You can't select and copy text from dialogs like Activation. You can't even select and copy text from Norton's Live Chat window! Very frustrating when you're trying to tell Norton about a problem.
* I get a JavaScript error from the e-mail support form (because I have MSIE set to alert on errors). I have MSIE7 and Windows XP SP2 with all patches. The form seems to work anyway.
* The product is excessively dumbed-down. As people have remarked, there's no direct link from the big green checkmarks to the advanced settings for each. Also when I had Activation failures there was no explanation of the failure, just a [Try again] link. Also the product creates literally dozens of log files but there's no links to them when there's a problem or explanation of these.
* The firewall doesn't have a rule for ssh. That's OK for a dumbed down product, but it doesn't even know that TCP port 22 is for ssh.
(Update June 2007, more problems:)
* The Backup doesn't know about Mozilla Thunderbird e-mail files (you can add the entire mail folder to backup but it's clunky).
* More user interface suck-age: You can't select text in backup reports, so when it says C:\Documents and Settings\long\long\long\path-to-file could not be backed up, you can't copy and paste the path, nor is there any way to open the folder of the file. You can't resize the backup report window.
(Update 2008, more problems)
* In every backup the program fails to backup one or two random files, for no obvious reason. They're usually unimportant. But there's no way to tell it "Consider that backup a success", so even though I've set for monthly backups, Norton will daily demand that I backup!
* Internet Temporary Files Cleanup invariably crashes in ccSvcHst.exe.
* I've tried to tell Symantec Tech Support about these failings and get them to acknowledge them and, I hope, fix them in an update. It's obvious Symantec is not set up to accept feedback from customers.
So, installation hell, superficial polish but lots of flaws, and for some-to-many users it'll go badly wrong. Like most Norton products over the years :-( :-( :-(
JUNK! Avoid Norton 360 May 8, 2007
D. Miller (Earth)
14 out of 16 found this review helpful
After installing Norton 360 my computer's performance went downhill. Boot time took about 5-9 mins, programs were slow to load and often stalled. Once I uninstalled the product, performance was back to normal. Basically this is junk.
Activation Issues Prevent Me From Going Further August 24, 2007
Allen C. Piper (apo)
14 out of 17 found this review helpful
Not being your typically whining idiot, I downloaded Norton 360 and tried using it on a Vista machine on a trial basis. Something went wrong with the installation, so I uninstalled and reinstalled it.
The next time it was almost successful, in that it installed, but told me that my trial period was up (probably an hour old by that point). So, I went online & bought the download from Symantec.
Uninstalled the old, installed the new - but it refused to acknowledge my activation key, stating that an activation error had occurred and that I needed to uninstall the product. Doing that 3 times did not get me any closer to a working state, so I went online, discovered the Norton Removal Tool and used it.
No change.
Digging deeper into Symantec's website I discovered another little applet (SymKBfix) that I tried.
No change.
I then called Symantec and talked to "John" who remotely logged into my system, noticed that a path was missing for one of the Symantec services, and jumped into msconfig to shut off all unnecessary services before attempting to reinstall Norton 360. In doing so, once the pc rebooted, we discovered that at least one of the services he disconnected dealt with my network as I was no longer able to get online. I was forced to hang up on him (we'd already been on the phone for a half hour by then) so I could reset MSCONFIG and get back online.
Once that was done I attempted to call Symantec back but no longer had any patience to wait for somebody that I knew would probably manage to kick me off the network again.
Ultimately, I will probably be doing a new re-install of Vista - I understand that MS has backed off on their activation requirements - and attempt a new install of Norton 360 before I load up most of the rest of the software. For now, Norton 360's as far off my system as I can make it, and Bit Defender's in place instead.
Garbage September 17, 2007
Robert Vreugde (Houston, TX.)
14 out of 15 found this review helpful
I'll make it quick - unlike my computer once I installed this garbage.
It slowed my computer to a horrible crawl. Whereas before it took a few seconds to open a web page, after I installed this, it took minutes. My productivity went down the drain. I was really surprized that this happened since I had been happy with previous versions of Norton security software.
After many calls to Norton's ESL Third World support personnel I finally found out that this software runs in the background . . . . and just keeps on running and running and running.
Nevertheless I had faith in Norton and tried to resolve the problem over several weeks by calling "support" personnel, installing and uninstalling and installing again. Eventually I passed the statue of limitations for a refund and so I lost my money, unistalled Norton for the last time and put it in the trash can where I normally put my garbage.
A real disappointment. Absolutely not recommended.
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