| ![Norton 360 [OLD VERSION]](http://ecx.images-amazon.com/images/I/51RxESoz%2BtL._SL500_.jpg)
| From: Symantec
List Price: $79.99
Buy New: $48.99
You Save: $31.00 (39%)
New (7) Used (4) from $21.99
Rating:  249 reviews
Sales Rank: 1299
Format: Cd-rom
Platforms: Windows Vista, Windows Xp Professional, Windows Xp Home Edition, Microsoft Xp Media Center Edition
Color: 3-user
Media: CD-ROM
Edition: Standard
Batteries Included: No
Operating System: Windows XP Media Center 2004 Edition
Shipping Weight (lbs): 0.5
Dimensions (in): 0.1 x 0.1 x 0
MPN: 11206511
Model: 11206515
UPC: 037648318839
EAN: 0037648318457
ASIN: B000NA780M
Release Date: March 10, 2007
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
Showing reviews 206-210 of 249
 Norton's Money Back Guarantee is a LIE June 10, 2008
Audrey Pham (Houston, TX United States)
1 out of 1 found this review helpful
I wish I had read these reviews before my purchase, but instead I quickly found out on my own that this software was unusable and needed to return. The package has a 60-day money back guarantee with a website for return information. I followed the instructions precisely and after 2 months of nothingness, I contacted the company. They did everything but give me my money back. They gave me the phone run around, tranferring me to several different representatives, and asking me to wait for several weeks. After the phone round, I got another round of email run-around. To show that they are serious about improving their customer service, they contacted me via email to notify me that they closed my account and request to rate their customer service. I promptly reminded them that my account should not have been closed and nothing has been resolved. They promptly ignored me. I lost $69.99 plus tax.
 Overall a good program June 20, 2008
Z**** (New York)
1 out of 1 found this review helpful
I have used this product for two years now and pretty much have not had any issues. I might of re-installed once or twice but it is an easy program to run. The feature I used the most was the parental control and the optimize drive and performance options. Don't need to be a computer genius to use it like some other programs I have seen. For the features this has, the price was right ($52.00). Another great thing is that you can use it on up to 3 computers.
Don't do auto renewal July 13, 2008
JS (California, US)
1 out of 1 found this review helpful
I used this product for a year, and had checked the sutomatic renewal. I cancelled the product, because it's really not worth it, and they still billed me. I'm now into week 2 of trying to get my money back, apparently they can't even access their own records, so I need to recreate their database so they can pay me back. A security firm that steals your money, not a good combination. If you do buy this product, and I'm not sure why you would, DON'T sign up for the auto renewal, you won't be able to stop it.
An absolute PIG of a program! August 24, 2008
Robb Boutros (Northford, CT United States)
1 out of 1 found this review helpful
I was an avid user of Norton's System Works back in 2002. The program worked very well, even the AntiVirus program that was included with it was extremely efficient. In 2004 I bought Norton's Antivirus 2004. It quite literally crashed and burned! Now, after using Trend which didn't stop a bugger of a virus, I made th switch back to Norton's after the IT person where I work recommended them over Trend and just about all other programs. What did I learn? Don't listen to the IT people where I work!
Norton's 360 does have some good features. Anti-Spyware, the Firewall, and the Identity protection functions are very nice. It also has a Firefox cleanup as a default setting. So if you're worried about someone snooping around your computer looking for your most frequented websites, this is nice to have. The program installed relatively easily. And the program will auto update on it's own. It also has a PC Tune Up function that includes a cleanup and disk defragmenter, and a Backup files system which can be annoying because it will keep asking you to buy more storage space. It also has "Auto Fill" form for your favorite websites and Phishing protection. All nice features.
Unfortunately that's where the praise stops. Norton's 360 2.0 is so bloated and so resource hungry it will significantly slow down your system. Even if you have a fairly fast computer (I'm running a Dell 2.0 gig AMD Dual Core system with 1gig of RAM) it will still slow your computer down to a crawl at times. Your computer will also boot up more slowly, sometimes the startup sound coming over ten seconds after Windows XP loads. Windows shutdown can also be problematic. Your computer will hang for a bit and then you will occasionally get an error message saying "ccsrvchst.exe error" or something to that effect. Plain and simple, this is something that a software maker should ensure doesn't happen!! Symantec has been very slow to come up with a solution for this. People have come up with some registry edits on their own. However if you're not an experienced computer user I wouldn't recommend attempting them. Symantec's email support is also slow to non-responsive. I sent them an email about a week ago and I have yet to receive a reply. And probably the final insult, you have to download a special tool from Symantec's website to completely remove Norton 360 2.0. As it has a tendency to leave bits of itself behind on your computer.
There used to be a time when I wouldn't hesitate to recommend a Norton or Symantec product. However, Norton 360 2.0 is evidence on just how far the company has fallen in terms of quality. The best way I can put it is that Norton's 360 2.0 is the SUV of security programs. It's big, obtrusive, and it's a power hungry beast who's hunger you can not satiate. Honestly, I can't recommend this product to anyone. I'm currently looking for an alternative that's more efficient.
Malignant 360! September 4, 2008
James Woodiwiss (Mill Creek, WA USA)
1 out of 1 found this review helpful
I wish I could have given this steaming pile of bits no stars! I installed Norton 360 on two computers. It slowed down both of them. Not severely so, until the program started to nag me to renew my subscription. After I did so I lost the use of my laptop for about 4 days. It slowed down so much that it took 4-6 HOURS to boot up and about the same amount of time to shut down!!! After determining that Norton could be the problem it took me almost 18 hours to delete the program. Perhaps the problems have been corrected in Version 2. I AM NOT GOING TO TAKE THE CHANCE!!! I had already removed the program from my other machine because it blocked me from connecting to my ipod, pda and many online functions.
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