The Wall Street Journal Online: One-Year Online Subscription

If you want real, timely business news, this is your only choice. If you want other news or sports, steer clear.

I've had few technical problems, but recently had screen refresh/updating problems. It took a very long time to correct, but everything's been good now for a couple of weeks.


Process for Obtaining WSJ Online   July 25, 2005
Richardo
17 out of 19 found this review helpful

The Wall Street Journel is an excellent resource/web site.

To obtain your temporary password and access to the web site is totally ridiculous. The password is shipped to you in a box with excess junk. In addition there is a shipping charge for all of that junk. If you decline shipping charges your password is delayed a few extra days.

Most other sites either send you a letter within a few days or have some type of authentication that allows you to come online immediately. If Amazon can take your credit card information immediately in a secure mode why not give me my password immediately and send me the junk mail later????




Site full of blinking ads. Don't use credit card.   January 14, 2003
Michael Burchacki (West Palm Beach, Florida USA)
15 out of 24 found this review helpful

I have been a subscriber for a few years with one year time out. I can tell you that over the years amount of flashing ads is at the point that I can't read anymore. Try reading a newspaper with warms crawling all over it. Good luck. And we have to pay for this??? No way. If I have to have blinking ads I can find enough publications for free.

In addition, when I was on vacation and I didn't have fast Internet connection I was unable to get to the site on dial-up modem. Simply pages were loading too slow. On one occasion my laptop froze when some kind of video ad was trying to run. Save yourself a hassle. Get a newspaper. Their rate is going up to $79 a year.

Also as others have mentioned there is a hassle when you want to cancel subscription. First you have to dig in the website to find any cancellation information. Finally, when you find it you will learn that you have to call them or send a cancellation letter. They do not provide mail address, however, so you have to call them. You should expect better service from Wall Street Journal.

MB


Beware of auto renewal scheme, lousy customer service   January 7, 2006
Feline Friend (Mesa, AZ)
13 out of 15 found this review helpful

I was a happy camper until I received a surprise $99 WSJ charge on my credit card with no prior notice. Customer service said it was "in my contract", that I get auto renewals at whatever the going rate is. They refused to cancel/refund the overpriced additional year under any circumstances.


Auto-renewal can be more through WSJ than here at Amazon   January 25, 2006
M. M. Maynard
13 out of 16 found this review helpful

Called WSJ and they refuse to renew at Amazon's price at first, got transferred to "cancel" my renewal, the next guy said "That's not right, I'll transfer you to someone who can help." This third guy listened - and renewed me for 15 months, at a lower price than here at Amazon, so I really got an even a bigger discount. So... squeak and you might get oiled in the renewal process! WSJ did send me an email letting me know with about a week's notice that I would be "autorenewed" and to check my credit card on file with them.