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| From: Microsoft Software
List Price: $49.95
Buy New: $19.80
You Save: $30.15 (60%)
New (67) Used (6) from $19.80
Rating:  186 reviews
Sales Rank: 39
Format: Dvd-rom
Platforms: Windows Vista, Windows Xp
Media: CD-ROM
Autographed: No
Memorabilia: No
Operating System: Windows Vista
Shipping Weight (lbs): 3
Dimensions (in): 7.5 x 5.2 x 1.5
MPN: C7S-00135
Model: C7S-00135
UPC: 882224494274
EAN: 0882224495134
ASIN: B000V6YPAY
Release Date: November 15, 2007
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Condition: 100% New Windows Live OneCare 2.0 (Up to 3 Users) in original retail package. Never opened, used or registered. Ships within 24 hrs with tracking info. Continental US only. No APO/FPO.
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| Customer Reviews:
Showing reviews 16-20 of 186
 Works For Me February 9, 2008
Verdadero (Santa Rosa, CA USA)
4 out of 5 found this review helpful
I must admit that I purchased this product with some trepidation. There were so many negative reviews here and elsewhere I decided to do some personal research on my own. What I found was very positive and I really liked the price. Since installing it and applying most of the automated features I am very pleased. I have been using Windows Live One Care for several months now and it has not let me down once. I operates quietly in the background and performs tasks like backup, disc cleanup and defragmentation on a schedule as advertised. I have had none of the "glitches" I had experienced with Norton and some other internet security software. I highly recommend it.
 Gets a second star for ease of network setup; otherwise, this program is a bust March 31, 2008
T. Burger (Chicago)
4 out of 6 found this review helpful
EDIT 4/7/08: In December 2007, OneCare version 2.0.2392.4 (not the current version, granted, which is 2.0.2500.22) failed ICSA (icsa labs dot com) testing for Desktop/Server Monthly Cleaning, though it did pass the Desktop/Server Monthly Detection test. Even with a newer version available, this really takes the program back to one star for me. No version of an anti-virus software package should be failing these basic tests. Pathetic, really.
There seems to be one good thing, and only one good thing, about using Windows Live OneCare as opposed to other solutions, such as McAfee, Norton, and others: It makes home networking for Vista extremely simple. When OneCare was installed on both PCs in my house, they immediately saw each other and without prompting set up print sharing. That was pretty impressive.
Then OneCare started to remind me, constantly, that I needed a backup plan. One of its functionalities is performing automated backups. My roommate's PC can backup important information on an external hard drive attached to my PC. That's pretty cool, right? So I ordered a Western Digital Passport. When I set up the WD Passport, and tried to start my "backup plan", OneCare wanted to initialize the Passport with NTFS. That was a problem, because the Passport can't be reformatted for FAT, FAT32 or NTFS, but I didn't learn that until much later. I searched through all of OneCare's help files, trying to find anything on what to do if the drive can't be reformatted, and there was nothing but information on how to reformat. After trying to reformat the drive a dozen different ways, I went to Western Digital's website, where a few searches finally gave me the information I needed: the Passport uses its own proprietary file system, and can't be reformatted.
I went back to OneCare's help screens, and looked again for supported backup devices. Just as I had seen prior to buying the Passport, OneCare listed an "external hard drive" as a compatible device, but said nothing about the requirement of reformatting to NTFS. I looked again, trying every search I could think of, but could find absolutely nothing about OneCare needing the external hard drive formatted to NTFS. All I could find was that Microsoft "recommended" (that was the exact word they used) that the file system be NTFS because it is a more secure system.
With that, I contacted OneCare support, where I was told that OneCare *required*, not "recommended", NTFS on the external hard drive. I asked the OneCare tech to show me where, in the help screens or anywhere in Microsoft's Knowledge Base, it says that OneCare requires NTFS to function. He could not.
Obviously, I returned that drive.
There are a few other things that OneCare doesn't do. It has zero spam protection, and doesn't scan incoming e-mails or attachments. Given that Microsoft knows Outlook inside and out, I found that latter omission to be extremely odd. Thirty five minutes later, after an excruciatingly slow chat session with a OneCare tech support, I was told that I would need to use Norton, McAfee, or something else provided by my ISP if I wanted spam and e-mail protection. But wait - OneCare requires that you delete any and all antivirus programs! Norton and OneCare can't co-exist; neither can OneCare and McAfee.
I asked OneCare tech support what, then, was the benefit of using OneCare as opposed to these other programs that did more, and for the same or similar price (or, for me, as a Comcast customer, McAfee is free). His answer was, and this is a direct quote, "OneCare is an antispyware, and an anti virus at the same it helps you protect your computer".
Huh?
When you put that all of that together, with the fact that OneCare is a bundle of System Tools bundled into Vista for free, using OneCare makes no sense whatsoever. So, I asked for info on how to obtain a refund. The link he provided me with didn't work, so he gave me a phone number. I haven't called them yet, but I will, and wonder how easy this will be. In both of my conversations with OneCare tech support, I didn't get the feeling that they really understood their product. Perhaps I *can* use McAfee for e-mail scanning, virus scanning, etc., and just use OneCare to manage my network, or "OneCare circle", as they call it.
This program is a bust. Don't waste your money.
 Buy it from Amazon December 29, 2007
N. Vernam (Florida)
3 out of 4 found this review helpful
I have been using One Care for over a year and love it. Basically I am just a home computer user, far from being computer savvy, but it works for me and gives me piece of mind. I have an external hard drive and the auto back-up will be there to save my embroidery files.
Worry Free January 14, 2008
Jackie J. (Massachusetts)
3 out of 4 found this review helpful
Easy to install and it works well on XP and Visa. It does everything for you to protect your computer. Great Product for less money.
OneCare February 9, 2008
pmatus (Ohio)
3 out of 3 found this review helpful
I have been using OneCare for over 2 months now and I have not experienced anything negative to report. I even believe my computer runs better after removing Norton 360. You can install this software on 3 computers and it will network those computes as well. We have 3 computers in our house hold, 2 desk top and one laptop. The 2 desktops have printers but the laptop does not. One thing I found handy was that through this program I can now print from my laptop to one of the other computers with printers.
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