Customer Reviews:
Showing reviews 6-10 of 12
 No support? May 27, 2004
K. Lai (SF Bay Area, CA United States)
15 out of 17 found this review helpful
I bought this software a few months ago but didn't get around installing it until today. When I tried to register the software I got the message that the software is no longer supported! I was asked to call an 800 number to get a discount on an upgrade. This is the first time I ever ran across a name-brand software package that discontinues support before the software is even one year old! While I may still use the software I found it appalling that the publisher of this software dares to force customers to pay for an "upgrade" immediately upon installation of software that they just purchased.
 No Rebate Coupon! December 2, 2002
14 out of 31 found this review helpful
I read that others did not receive the promised mail-in rebate coupon for $$$ in the box/packaging, and neither did I.
Support ended after just a year and a half???? April 14, 2004
14 out of 15 found this review helpful
I am an owner of Quicken Lawyer 2002 Personal Deluxe. I had to reinstall the software when my computer quit. I bought a new one and installed QLP2002. When I went to use the automatic web update of the software, I was informed that "This version is no longer supported, and Web Update is not available... we recommend that you upgrade... for only $29.99. It is an outrage that Nolo has revoked patches they had previously made available. The lack of any support is the reason I will NEVER purchase another Quicken Lawyer product.
Good Product - Lousy Rebate Service March 9, 2003
Paulette D. Morgan (Oklahoma City, OK United States)
8 out of 22 found this review helpful
I read previous reviews before purchasing Quicken Lawyer 2003 Personal. I was concerned since other customers indicated the ... rebate information/coupon was not included in the box. So, before I actually purchased this product, I contacted www.Amazon.com for information. I received a response from customer service rep "if mistakenly the rebate redemption instructions are not included in the box we will refund you for the amount of the rebate," as long as I met all the terms and conditions. I received another email that they had spoken with the manufacturer and provided information to get the rebate. I complied with all the requirements and mailed all the info to the manufacturer on 1/13/03. I STILL HAVE NOT RECEIVED THE ... REBATE, but the software package is user friendly and good. I am going to start bugging people tomorrow 3/10/03 to find out what the problem is - I will post an update with any new information.
 Great tutorial for the law curious! July 30, 2003
Super Trader
6 out of 7 found this review helpful
Some of us are natural engineers, we like to dissect things just for the fun of it, or to take apart objects to know how they work. This is no different with legal contracts. The engineer in us demands that we know what the mechanics are behind the wills and contracts we face in everyday life. Quicken Lawyer does just that. I learned a lot from the program and was able to save several hours in legal fees when I was able to say exactly what I was looking to have accomplished. It's a great product.
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