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| ![Norton Internet Security Suite 2007 - 3 User [OLD VERSION]](http://ecx.images-amazon.com/images/I/51nqKn-6cVL._SL500_.jpg)
| From: Symantec
List Price: $69.99
Buy New: $34.98
You Save: $35.01 (50%)
New (5) Used (6) from $9.69
Rating:  235 reviews
Sales Rank: 1689
Format: Cd-rom
Platforms: Windows Xp, Windows Vista
Color: 3-user
Media: CD-ROM
Shipping Weight (lbs): 3
Dimensions (in): 7.4 x 5.1 x 1.3
MPN: 10725915
Model: 10743904
UPC: 037648278980
EAN: 0037648278980
ASIN: B000IAMRXK
Release Date: September 30, 2006
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Condition: NEXT DAY FIRST CLASS SHIPPING! Brand new sealed CD with booklet! 100% Satisfaction Guarantee!
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| Customer Reviews:
Showing reviews 6-10 of 235
 Symantec violates their own EULA November 12, 2006
W. Marsh (Wolfeboro, NH United States)
15 out of 18 found this review helpful
I had been a satisfied Symantec customer since Windows 3.1. However, I recently tried to reinstall this product after having reinstalled Windows on a computer I purchased it for. (I had bought 3 licenses for 3 computers) Reinstallation is completely blocked by their activation process. Two hour long calls to Customer Service and a contact to email service all told me to buy another license. "Please note that, as per End User License Agreement (EULA), one license = one installation on one computer. However, Symantec understands that user may need to re-install the software in case of hard drive failure, etc,therefore, it has provided 2 extra licenses. However, our server indicates that these licenses have been used. Hence, I recommend you to purchase a new copy of the software at an upgrade price." They don't let me reinstall! Even with a valid license! DON'T BUY THIS PRODUCT. And Symantec, say goodbye to another previously loyal customer.
Failure Failure Failure June 4, 2007
Nathaniel T. Parsons (Los Angeles, CA United States)
I stopped using Norton years ago when garbage Norton left behind after uninstall interfered with a competing product when I tried to install it and corrupted my system. But years have gone by. So the IT guy at work recommends Norton and CNET gives it editor's choice (which I will NEVER believe again) so I buy it for my wife and daughter's machines.
Big big mistake. I install. The installation hangs after going all the way to 100%. I restart and update the product, the update also hangs after seeming to complete. I restart the computer. Then I try to launch Norton. It won't launch. In fact, launching it makes the computer unstable, slowing it to a crawl. I try to uninstall the product. This also hangs. I restart the computer, Norton is still on the Explorer toolbar, so it's not uninstalled. I contact their tech support, and they send me several pages of instructions on how to get Norton out of your system manually. After doing everything on the sheets (two hours) it's STILL not completely off my system. And my system now appears to be permanently compromised and in need of a complete reformat/re-build.
Needless to say, I now HATE these guys.
My guess is that Norton can only safely be installed on a new or a newly rebuilt system. Do NOT put Norton on a machine that has ever had another anti virus product on it, even a Norton product.
BUT ON A DEEPER LEVEL...
In what other business are you allowed to sell a product that does HARM to your customers, and when they call you for help, you just send them a manual on how to fix it themselves. Is there ANY other business where this is considered acceptable? My next machines will be Macs. Screw all these guys.
Do not renew online February 23, 2007
David J. Putnam (Pennsylvania)
14 out of 16 found this review helpful
I renewed my subscription online and the software refuses to acknowledge it. I have contacted tech support and they have made the same suggestions that are on their website. I have done every one of their suggested fixes with no luck and am still waiting for them to get back to me after more than a week since their last contact. I get messages notifying me of a new threat and asking me to renew my subscription every day.
Another thing is that you can not renew your subscription online without signing up for automatic renewals. There is no option for getting out of it unless you go back to their website later. You can not renew without signing up for automatic renewals. I will happily accept my money back and go buy a new copy.
If anyone from Symantec wants to follow up on this, my info follows
Technical Support [Incident:070215-001613]
Norton Internet Security - Misrepresented by Symantec December 2, 2006
Honest Reviewer (USA)
12 out of 14 found this review helpful
I had Norton Internet Security 2006, running on Windows XP SP2, which worked fine, except it caused my computer to start up very slowly. My subscription to NIS 2006 was expiring as of next week. Symantec offered two options - renewal NIS 2006 for $39.99 for another year; or upgrade to NIS 2007 for 59.99 which included a free version of Norton System Works Basic Addition 2006. I had an old edition of Norton Utilies from 2002 running.
The following summarizes my discontent with the NIS 2007 upgrade:
1. There is no antispam program in NIS 2007, which was included in the NIS 2006 edition. The antispam feature in NIS 2006 worked fine for Microsoft Outlook. However, if you read the review of others who just bought Norton Antispam 2004 and 2005, it turned out to be a 2 star lemon and disaster. They do not sell Antispam 2006 - I wonder why??? So now I have to buy an additional antispam program - and it won't be Norton.
2. I have both an ISP as well as, AOL (payed version for $9.95 a month). NIS 2006 covered AOL 9.0 SE with both Norton Antivirus and Norton Firewall. However, NIS 2007 does not cover or work for AOL 9.0 SE with regard to it's firewall. I had to install AOL's own Firewall to protect the AOL site. Norton Antivirus 2007 did continue to cover the AOL site.
3. The settings are less user friendly than NIS 2006; what a joke. They ask you to configure various parameters, some do, and some don't, no matter how many times you attempt to retry, it does nothing.
4. One positive improvement is that my computer is no longer significantly slowed down on start up with NIS 2007 compared to NIS 2006, there is an antiphising program that seems to work, rootdetection and intrusion protection. Overall the product seems to be working well currently after I worked through the glitches.
5. However, remember THERE IS NO ANTISPAM FEATURE WITH NIS 2007 as there is with NIS 2006, and that 2006 ANTISPAM PROGRAM worked very well, and not like the disasterous versions of NORTON ANTISPAM 2004 and 2005 per others report. NORTON ANTISPAM 2006 is not available - so be prepared to buy ADDITIONAL ANTISPAM SOFTWARE. I downloaded CLOUDMARK from the Internet - it is highly recommended by PC magazine and it works very well with MICROSOFT OUTLOOK. There is a 15 day free trial, and then you must subscribe for approximately $40 a year. for continued antispam service. If you use AOL be sure to download AOL Internett Security if it notes you have no firewall protection on starting up the AOL Program (for paying users of AOL mostly - I assume) - it is free - be sure to specially download the AOL Firewall, otherwise you will have NO FIREWALL coverage with NIS 2007.
6. I am quite disgusted with the misrepresentation of NIS 2007. In retrospect I would have just renewed my NIS 2006 security edition and would not have bothered with the upgrade. Norton/Symantec seems to be much more interested in profit than quality, which is a paradigm shift for there previous products in the past years.
7. Also with NIS 2007, if you have SPYWEEPER/Spyroot antispyware - it can cause major software problems and and operating system crashes. DELETE you SPYSWEEPER PROGRAM before you attempt to install NIS 2007. If you want to keep SPYSWEEPER, than DON'T by NORTON, NIS 2006 was compatible. I no longer have SPYSWEEPER.
8. Lasty with the free edition of Norton System Works 2006 Basic edition - GO BACK will not install on Windows XP SP@ or there is some software or hardware incompatibility with my comoputer. GO BACK is useless anyway, and can cause more problems then any benefits it has to offer.
BOTTOM LINE BUYER BEWARE, GOOD LUCK
Truly Awful Product, BUYER BEWARE! February 16, 2007
warchildnyc (New York, NY USA)
12 out of 13 found this review helpful
I just want to start out by saying that I have been a loyal Symantec/Norton customer over the years, and have enjoyed using Norton SystemWorks for at least 3-4 years. I liked the product so much that I bought Symantec stock. However, this year I could not find Norton Sytemworks 2007 at an acceptable price and decided to try Norton Internet Security. This was a huge mistake. The product is apparently designed to be "smarter than the user" and by default performs the majority of its security tasks without notifying the user or giving the user a chance to override the security settings. For starters, it slowed down my computer to a snail's pace, taking forever to reboot XP. This is a minor annoyance compared to the other bigger problems. It somehow rendered my administrator password useless and prevented me from modifying installations or uninstalling certain programs, and simply displays a message reading "access denied" or "program file in use". My browser and outlook email work fine, but it prevents a number of my online trading applications from accessing the internet at all, providing no messages saying access was blocked, nor giving me the opportunity to allow these programs access to the internet - it simply prevents the program from loading, and in some cases the application window just disappears, while in others I get a message that the offending application has terminated abnormally. One would think that modifying the Program Acces Control settings for these applications by setting them to "Allow" would do the trick. Nope. I even tried turning off the firewall, intrusion protection and all other features of Norton altogether and then re-booting to see if that solved the problem. Nope. Still blocks my online trading applications from getting online. I thought that perhaps uninstalling these programs and re-installing them while being monitored by Norton (as much as that seemed to be an unnecessary hassle), would do the trick. Well, this approach didn't work either because Norton denies my access to any of the applications' files, producing a message reading "access denied." This problem is the same whether I use the "Add or Remove Programs" feature in Control Panel, or if I actually go into the folder and try to delete it directly. By the way, the so called "Help" index conveniently doesn't provide any support in these areas of resolving the blocking of legitimate applications or allowing the user to make modifications to the installations of these programs. Symantec should be ashamed of itself for putting a product like this in the marketplace. What's the point of a security product if it renders the computer virtually useless? Isn't that what malicious code does to computers in the first place? You would be much better off running a simple Norton Anti-Virus program or Systemworks than basically paying Norton to disable your computer by buying and installing Norton Internet Security. I would conclude by saying that I am relatively computer savvy, and given that I had all these problems after being a happy user of all the Norton Systemworks features for several years, I shudder at the thought of the productivity losses this program will cause for users who don't know how to undo the damage done once Norton Internet Security has been installed.
UPDATE: I threw in the towel and decided to uninstall this pig. The final chapter in this nightmare is that the uninstall process also uninstalled MS Office 2003 and all its programs, IE 7, Mozilla Firefox, and a number of other applications. Fortunately, I had all my .pst files in a separate directory and didn't lose any emails. I had to do a system recovery to a prior date to get my computer back to where it was before the NIS nightmare began. Thanks for nothing, Symantec! My final advice is if you decide to buy this product, make sure to back up any critical files on external media before intstalling!
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