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| From: Webroot Software
List Price: $39.99
Buy New: $29.95
You Save: $10.04 (25%)
Rating:  50 reviews
Sales Rank: 4381
Format: Cd-rom
Platforms: Windows 2000, Windows Vista, Windows Xp
Color: 3-user
Media: CD-ROM
Operating System: Windows ME
Shipping Weight (lbs): 0.6
Dimensions (in): 9.6 x 7.9 x 1.7
Legal Disclaimer: Warranty does not cover misuse of product.
MPN: 65210
UPC: 667208652105
EAN: 0667208652105
ASIN: B0009I5SGY
Release Date: April 14, 2005
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
Showing reviews 6-10 of 50
 I should have listened to you... September 17, 2004
Robert S. Tobias (Arlington, VA USA)
10 out of 13 found this review helpful
The review below was written about a version of Spy Sweeper that was released several years ago. The program has been updated and the latest version is working quite well. (I can't speak about support because I haven't had to call in a long time.) If asked now, I would give it a rating of 4 stars.
======= the following was written with my original purchase in 2004
I read all the reviews that talked about non-existent support and paid attention to one co-worker who said Spy Sweeper worked pretty well. I bought it. I ran into problems. The reviews were apparently right. If you need help you're not going to get it from Webroot software. I should have stuck to Ad-Aware and HiJack This!
Oh well, live and learn I guess. Here's hoping you don't make the same mistake.
 WARNING! So So Software- BAD COMPANY !! November 1, 2005
D. L. Fleming
10 out of 10 found this review helpful
I have owned Spysweeper for several years. I have found that a large amount of spyware is not getting caught. In many cases, a **portion** of the spyware was caught, Spy Sweeper did not remove the complete spywhere and I kept getting hits. Tried out XoftSpy software and it found and removed ALL of the spyware.
Even more, I get constant e-mails from Webroot telling me that my "Subscription needs to be renewed." and that I must send in another $25 to renew. I got caught in their scam once until I started checking my subsciption date. They frequently send out banket e-mails telling people their subscriptions are up even though they may have as much as a year left. I have contacted them several times on this issue with no response or correction.
I am only keeping this software installed because I paid out the bucks for it. I would not recommend it to others mainly because of the decptive business practices and the inability to perform as advertized. Look elswhere.
Spy Sweeper has a deceiving short shelf life January 7, 2006
L. B. Godin (Cleveland, Ohio United States)
10 out of 11 found this review helpful
I feel duped! I bought Spy Sweeper at the computer store a year ago. It was the 2.6 version. At first everything was great. I got my definitions, it found traces, it detected spy cookies. When I ran the definition update, I had no problem with the firewall. Every time they said upgrade, I did. Then I started getting renew e-mail. I had months to go and they sent me renewal e-mails sometimes two or three a week and I ignored them, not only because I knew the year wasn't up, but I also was suspicious that it was just another spammer out to get my credit card information. I e-mailed them asking if their renew mails were really from them, voicing my concerns. I got ignored, to when I eventually got to speak to someone, they didn't even know what their renewal e-mail looked like! The problems began when I updated the latest version which is the 4.5. When I would try to update my definitions I'd get a warning that there's was a problem and contact webroot, while it had no problem noting that I had the latest version updates. No settings were changed, not even my firewall which was blamed by them. I think it's them not me since now it's suddenly happening. They refuse to address it. Then I checked their site about my subscritpion. I knew I had one because I bought it at the store, my subscription doesn't expire until June and if I was invalid I doubt I could upgrade to newer versions. What did their page say? No subscription! When I wrote I never got a straight answer about it. Then I was told that the program was corrupted, download a new copy of the latest version from their site. I did. What did I get? Boxes that said subscription not activated. They knew I had one and they won't change it on their site or give me explanations. After pestering does my latest version now say when I expire. I've asked why it goes online to scan when it doesn't need to and I get ignored. So I decided to call but wasn't sure how because I'm in a different time zone. It took several days for them to get back to me by e-mail saying that their Mountain Time is treated like my Eastern time to get a hold of someone. The first person I spoke to after four tries at 15-20 rings each, was nasty, especially when I told him to slow down because he mumbled. I downloaded what he told me to do, he said nothing about the firewall issue despite him telling me he read my tickets about it.The second person sounded like he'd smoked one too many joints after he decided to answer the phone after 15 rings. He didn't know how to answer any of my firewall questions or why their page kept saying I had no subscription when the program in it's latest version finally admitted I'm current after pestering. They don't give you straight e-mail answers. They don't answer their phones hoping that after the 15th ring you'll give up. It won't scan everything even when no other programs are running. In the new version it found a spy cookie, it kept repeating the same one over and over despite my checking it as "always remove".Never did that with the previous versions. I don't like a company who answers questions selectively. I don't like a company who makes you wait 20 rings. I don't like a company who blames your computer settings when they never affected the previous versions. Webroot's Spy Sweeper will be replaced in my desperate search to find a spyware program that actually works, and whose staff answers my questions and not mislead me about my subscription status.
 Best antispy software I have used. November 5, 2004
Mike, MA 02324
9 out of 12 found this review helpful
I have used several types of spyware programs, I am most happy with this program out of all of them. I found the program easy to use, update, and it finds lots of spyware. No spyware program will find all spyware, so you have to find the program that is right for you, and this is the one for me. As for tech support, they are great. I have never had any of the problems that others on amazon talked about. you go to their website and report a problem and they send you a ticket, and they will email you back when the problem is solved. I had one of my technical questions solved in less then 5 minutes, others have taken a few hours or maybe a day or two at the most, but I have always gotten a responce. That's my two cents worth
 Quick and Easy to Use July 9, 2004
Quincow2 (San Francisco, CA)
8 out of 9 found this review helpful
This product requires no effort to use. It installs quickly and is immediately ready to sweep through your files. On the initial sweep through, it corrected a serious problem caused by adware. When it reviewed the files on my kids computer, it identified 24 adware and similar programs that had been installed with some of the web packages my kids use. The programs are quarantined for now but both our computers are finally working the way we need them to.
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