Customer Reviews:
Showing reviews 6-10 of 103
 Overstated filter life, useless customer service October 6, 2007
S. Kelliher (New York, USA)
5 out of 6 found this review helpful
Pur Stage Three filters do improve the taste of my water. I don't know if they are actually saving me from all the bad things they are claiming to save me from. I'd need a lab analysis for that. Sadly, the good news about the water ends with its good taste.
As other reviewers have pointed out, Pur largely overstates the longevity of its filters. I get no where near 100 gallons; maybe about half of that. Also, the "indicator" window is totally useless. My output can be reduced to a trickle for weeks and the red lever never moves beyond about a third of the window. Lastly, don't let Pur's friendly "we're here to help" 800 number fool you. It's a telephone tree where all branches lead to the same destination: a dead end recording that suggests you buy another filter.
Product lifetime way overstated May 31, 2006
Diana Starr (Plymouth Meeting, PA USA)
4 out of 7 found this review helpful
Very, very expensive product, and advertised in a misleading way. Each of these filters lasts only 2 weeks. Daily use I get out of it = cooking one meal, 6 cups of coffee, 64 oz. drinking water, a tiny cat bowl, and 2 gallons of drink mix per week. In reality, only a very small usage. (And our water, suburban, is not as bad as some). Pur advertises 2-3 months? Get real!!!!
 No major malfunction here! June 29, 2006
westcoast_veggie (San Diego, CA United States)
4 out of 4 found this review helpful
It seems two reviewers below have major malfunctions in the operation of their filters; saying they only last a week or so, or do not work as advertised. It could be improper installation of the filter, or running a hundred gallons of water through them in two weeks.
I have been using these filters for years with no problems.
 good taste, but short life. August 22, 2007
S. Mun (New York, NY USA)
4 out of 5 found this review helpful
I have used it for years in many different places and, generally, think it's a good product.
Other reviewers here are, however, also correct that the Pur cartridge's lifespan is a bit inconsistent - it varies greatly from 2 to 5 weeks. After having water checked by the Environment Control Board in NYC, my experience leaves me with suspicion that the 2-3 months advertised lifespan is practical - the average lifespan is more like 2.5 weeks. I ordered a six-pack from Amazon right after replacing the last cartridge; it ran out shortly after the product was delivered. The company's official FAQ now seems to indicate that each filter lasts only 1-2 months (40 gallons), as opposed to the original advertised claims of 2-3 months (100 gallons).
The automatic Safety Monitor Gauge (aka, ASM indicator), I might add, is totally useless - I've had at least 4 different mounting faucet units; not single one of them reporting any meaningful level of usage.
Now am I the only one to have received Pur cartridges covered with dust (with no cap on the spout) from Amazon?
 Pur 3-stage filter cartridge February 1, 2006
John C. Ordaz (Ellicott City, MD United States)
3 out of 3 found this review helpful
The water tastes better, the cartridges last longer, and it is a fairly cheap way to get good water.
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