Customer Reviews:
Showing reviews 6-10 of 36
 Buy the toy rethink the webkinz site December 30, 2007
Van (WA USA)
6 out of 11 found this review helpful
Update 2-15-08
Webkinz seems to be really trying to do a better job. The site seems to be doing better. I have notice that they are down for repairs from time to time and I got a call from them.
Original Post:
The toy is nice, and well made.
But Webkinz site. After all that is why we bought the toy to begin with.
But I'm getting ahead of myself. I'll take a few steps back.
You should have seen it. There was a daughter at the kitchen table with her new Webkinz toy. She had it all set up.
The laptop and Webkinz site logged on, her new Webkinz animal facing the monitor. Every thing was laid out perfectly and ready for some fun and a adventure. Anyone could see her joy.
Things where going very well, and we where happy to see her really enjoy herself and gain some understanding on the computer to boot.
But soon problems began. Earned items began to vanish. webkinz dollars began to go missing. Log offs and drops became more and more common. Games would lock up or parts of the game would freeze. Bad site?
So as other have stated, that picture of our happy little girl, as you can see, began to shrink and get smaller and smaller. Those sounds of joy changed. and that picture began to be replaced by a look and feeling of frustrating.
She began to feel, as most would feel, frustrating.
To say the least, we were very disappointing by technical problems that seem to only increase as the site becomes more popular.
And customer Service is "REALLY" none existent other then a drop down list of questions and answers. And it is limiting in it's uselessness.
We have even found that the email system seems to be designed to be a number of loops to keep customers from contacting them.
The point goes on and on.
But with out getting to long here, the site has a feeling of bug ridden and has many problems. And Ganz, the parent company of Webkinz, doesn't seem to care.
We have contacted them 4 times by phone and twice by email. No replay as of this review.
All in all I would say the toys are well made but the site has problems. Maybe it is a great way to teach kids how to deal with disappointing feelings that get bigger and bigger as they look into a none responsive screen as parents try to make it feel better.
 Buy quick October 24, 2007
4 out of 12 found this review helpful
I got this webkin becasue my friend told me about the new ones, and I saw the reindeerhad just come out. This one is my favorite, and it is soooooo soft! The only thing is, the price deflated a lot since when we bought it. But, now, people know that they are out and they are buying them. I would reccomend this toy to everyone.
 Buyer Beware December 16, 2007
L. Wiatrowski
4 out of 10 found this review helpful
The concept is great, except that there is no customer service. My daughter had been playing with her webkin online daily for weeks, then all of a sudden she couldn't log in, because she can't log in there was no way to get to customer service, so we had one of her friends login on their password and contact customer service for her, but the response was obviously a generic one telling her to login and change her password, but she can't login--that is the problem! But at least then we had an email address so I emailed them back and so far they have not even bothered to respond. So your child is going to get hooked on this, so be prepared to cough up money for another one when system malfunctions!
Good Webkinz for Xmas December 8, 2007
1 out of 1 found this review helpful
I own 5 webkinz right now. This reindeer is seasonal for Christmas time. This webkinz will probably never retire since it is seasonal. On Webkinz World, you can feed your pet, play games, take it to the doctor, and all kinds of things. Do not buy Kookeys, Shining Stars, or E Pets. They are all copies of Webkinz.
If you want to see all of my pets select.
WEBKINZ - Hippo
WEBKINZ - Googles
Webkinz Black Lab BLACK
WEBKINZ BULL DOG GANZ HM126
WEBKINZ - Reindeer
.............. and more to be coming
Webkinz Reindeer Review November 24, 2007
Richard Nootbaar
I would give this webkinz a rating of 3. It is good on webkinz online but it isn't that cute of a stuffed animal. The animal is a seasonal webkinz so start buying around the holiday season!
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