Customer Reviews:
Showing reviews 21-25 of 100
 Good device but....... October 31, 2007
Kulvinder Vohra (Asheboro, NC)
7 out of 7 found this review helpful
The product is great while it worked. After 2 weeks it stopped working totally. Tried number of times to call and email datel (the manufacturer) with no luck. No response back from them or even an email acknowledging my call. So what I have to say is buy it and enjoy it till it breaks and then you are on your own.
 give it a negative 5 stars. December 9, 2007
WJW
7 out of 16 found this review helpful
This is a truly garbage, don't buy it. My both computer (one desktop one laptop) can't detect this device when I connected the cable to it.. If I can give negative 5 star on this thing, I will.
 Great once you learn the process January 4, 2008
C. B. King (Burlington, NJ United States)
7 out of 8 found this review helpful
My seven year old got this for Christmas. Without doing any software downloads, he plugged it into his DS and played Pokemon Diamond for a few days without issue. A friend at school told him that he needed to upgrade so that he could get 999 Master Balls. So, with directions in hand, I managed to delete all of the data he had on his system using the "Quick Update" (my gosh, my heart was pounding!) and then had to reload it again. Then it took several tries for us to figure out how to turn the information on in the application before he could have access to it. And I'm pretty computer savvy. You can just unplug the system from the PC when you're done. I was looking for a save or eject button. But once we got it up and running, it worked perfectly and he can get all the health points and extra lives and Rare Candy that he wants. Great codes for Pokemon Diamond and Blue Rescue Team. I just wish the booklet had a quick step-by-step for new users.
Update April 08: For the first three months, he was the life of the party (ok, the bus stop and the after school care program.) Then, suddenly, the Action Replay stopped working. Whenever he would use it with a game, he would get a blank white screen. By now he's eight and is completely out of sorts because it's not working anymore. In my head I'm thinking that I should have listened to the warnings and should never have spend money on this thing. But since he loved it and it made him so happy, I thought I would try to revive it. So I contacted Datel, explained the issue, told that it was a new unit (still within the 90 day warranty) and asked for assistance. They assigned me a case number and I sent the unit to them for repair. Not only did they repair and return the unit within a timely manner, they kept me updated on the status of the unit. These days, Customer Service is everything. My son now has his original unit in perfect working condition and he's happy again. Now we're just waiting for the codes for Pokemon Mystery Dungeon: Explorers of Darkness.
THE WORST THING EVER! January 7, 2007
6 out of 12 found this review helpful
The cover tricks you by saying it has codes that work. It doesn't! I got
mine at a Gamestop in a mall closest to me. It worked for Super Mario Bros. & only the Dalmation & Friends nintendogs version and when I tried to load more of the games I had on to the game, it took more than 3 days to be done with it. then when I tried to use it, it wouldn't even come on! You know how when you turn the DS on, it comes up with a screen that you can choose your game, or pictochat it totally skipped that! But when I put in a nintendo gane, it worked. So I returned it a week later and got my money back. The guy that worked there said he got 9 out of 10 back. So I recommend staying away from it. LISTEN< IF YOU BUY IT CONSIDERD YOUR SELF WARNED!!
Very Upset Consumer May 10, 2007
SkullFire
6 out of 12 found this review helpful
Okay Product, Cruddy Programming, And World's Worst Technical Support... Oh, did I mention they do not honor the Warranty? The ARDS Erased the saves on my Castlevania: Dawn of Sorrow, failed to work with many mentioned games, and one day... upon updating it, it "bricked" itself and now does nothing. It is absolutely useless to me. Upon updating it with their program and updates (nothing out of their warranty), and now they won't honor the warranty that is inside the packaging. Beware in buying this product that if you try to contact Datel, you probably will not get a human being, even after 3 phone calls and 6+ emails. I had to use the editor email address and have him foward me.
Long Story Short: DO NOT BUY DATEL PRODUCTS, BECAUSE YOU WILL BE UP A CREEK WITHOUT A PADDLE SOONER OR LATER.
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