Customer Reviews:
Showing reviews 6-10 of 11
 Love the phone, but..... April 4, 2008
LMK
4 out of 4 found this review helpful
I bought this phone about 6 months ago and just love everything about it, except it is now my 3rd replacement. The phone, out of nowhere, just stops being able to be recharged. At first I thought, "Oh just a glitch with this one phone." Then the replacement did the same thing. And then THAT replacement did the same thing. Apparently, I am not alone. The moment I brought the phone back, without my saying a word, the tech said, "Not charging?" Immediately they replaced it. There is a problem with the charging port. At first I thought it was just my bad luck, but after talking to a few others,(who were waiting for their replacement phone for the same problem too) I realized this is really a problem with this phone.
A month has passed since the replacement and so far so good. It would be great if I could just keep taking it in and getting replacements if something goes wrong, but after my 1 year warranty is up, I'm up the creek. I didn't get insurance. ( I was wrongly advised that I had 30 days from purchase to get insurance, apparently you only have 15 days) So, if you are going to purchase this phone, great, but get insurance, you'll need it!
Not Good For the Long Term August 7, 2008
Anna E. Ezell (Bellingham, WA)
3 out of 4 found this review helpful
I got this phone about a year ago, and it is a decent phone. But after having it for about a year I really regret my choice. The whole front gets really greasy when your talking on it, you constantly have to wipe the front to be able to see the screen. The thumb bar to push up the slider just fell off, it was just a sticker. Both of the circles in the middle are just stickers too, I'm just waiting for them to fall off. One of the screws just fell out in the back, I don't even know why. My 7 key stopped working, you need to press really hard to make it work.
Overall I like it, and it's a really cool phone because not everyone has it but I wish I would have gone with something a little more sturdy.
 Utterly ridiculous file transfer options December 24, 2007
P. Sageser (SLC, UT)
2 out of 10 found this review helpful
I have spent HOURS trying to transfer song files from my PC to my phone. The instructions for doing so that are included in the manual do not work (after upgrading Media Player to version 11). I finally broke down and got the Motorola Phone Tools software, only to find that the version I got does not include the MultiMedia Studio. I STILL can't transfer files from my PC to my phone using a USB cable.
It seems pretty clear to me either Verizon or Motorola are trying to wear down the patience of anyone not as stubborn as I am so they will just pay the $5/per or monthly subscriptions to buy content. I don't use Bluetooth, I don't particularly want to pay extra for Bluetooth equipment, but that seems my only option at this point in time.
So, if you want to make your own ringtones, add songs from your own CDs, or avoid paying extra fees to Vcast, this is NOT the phone for you unless you have bluetooth for your pc.
 Amazing March 8, 2008
Markham D. Auman (Las Vegas, NV United States)
1 out of 1 found this review helpful
This is truly a five star phone. The only glitch to that rating is that in direct sunlight the screen is hard to see; it is too bad that they didn't polorize it. However, that is hardly a drawback for me.
The phone is stylistically a beautiful item. It is not plastic and has a solid feel in your hand. I like the thumbnail bar that lets you easily slide it up.
The screen resolution is just awesome, no other words for it. No flash, but even in interior with low light it is not missed.
The feature set is all you could ask for. Network access is super fast and streaming anything is smooth and as high definition as anything I have seen.
Great phone March 11, 2008
W. Martell (Bronx, NY)
1 out of 1 found this review helpful
Ive had this phone for about a month and a half now it works great, I get reception reception in many places including many nyc underground subway stations. Although in order to get TV reception u must be somewhere with a strong signal, by the way the picture clarity on the TV programs is very good, much better than on videos. The one negative i have about this phone is that the screen is a fingerprint magnet, I suggest u get a plastic screen protector for it or you will scratch it like i did.
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