Customer Reviews:
Showing reviews 6-10 of 67
 Great phone November 8, 2007
starburst (San Francisco)
17 out of 17 found this review helpful
I purchased this phone via an upgrade to existing AT&T service, and am very glad I did. I've had it for two days. The call quality is outstanding. Calls on busy, noisy San Francisco streets are clear as a bell. The display is great and fairly easy to navigate, even though I've never used a Motorola phone. Web browsing and the data network are super fast. The speakerphone is great, although it would be nice to be able to continue a call with the lid closed. The phone is gorgeous and very well made. It's very comfortable to hold and use. The screen is fantastic. It would be nice if the user manual contained an index.
If you want to set up e-mail from an existing pop account that isn't with an isp that is one of the standard offerings (I think the options are determined by AT&T, not sure), it takes a little work. You have to register with MediaNet and set up an account. Once you do this, it's easy to configure the phone to check and respond to e-mail. There are no real instructions for doing this included with the manual or the quick start guide, or for navigating MediaNet e-mail. I spent a while on AT&T's web site figuring this out. Figuring out how to wade through a bunch of messages and delete unwanted messages takes a few minutes. It's not immediately clear how to delete bulk messages, and the info isn't clear about whether/what a user will be charged for when messages are stored after being viewed. The MediaNet email currently charges $0.01 per Kb; it doesn't use minutes from your monthly plan. I'm interested to see what charges will be reflected on my bill. I'm not too concerned with this because I'll only need to use the cellphone to check e-mail on rare occasions.
My main concerns with a cell phone are: 1) call quality; 2) battery life; 3) being able to easily adjust settings, esp. volume; 4) a speakerphone; and 5) accessing email from my work account. The only aspect of the phone that is lacking is the battery life, but I knew that when I bought it. The fantastic call quality trumps the battery issue, for my purposes anyway. And I can carry an extra battery.
 Very solid, stylish, next-gen phone September 24, 2007
T. Lee
16 out of 18 found this review helpful
Pros
-Bright and beautiful internal display
-Possibly the greatest external screen ever on a cell phone
-Excellent 2MP camera
-3G
-Fairly robust music player
-Good call quality
Cons
-Flat keypad takes a lot of getting used to
-Certain options and functions are either poorly labeled or buried under menus
-Doesn't really bring anything new in terms of features and even lacks some basic ones
-For several hundred dollars you would think Motorola could throw in a memory card or a mini-usb cable.
Bottom line: Not the best phone as far as functionality is concerned, but if you just want a beautiful phone to make calls and browse the web then it doesn't get much better than the Razr2. And this is coming from someone who hated the original Razr.
Soooo happy! September 30, 2007
JustMe (California, USA)
14 out of 19 found this review helpful
I bought this phone through a contract extension with AT&T, and I am absolutely in love with it! My old phone was a RAZR, which I did not love at all, so I was slightly hesitant to purchase the RAZR2, but I'm so glad I did. They kept the best parts of the old model and improved everything I can think of that needed improvement. Everything about this phone is absolutely wonderful...and I am not one to normally go ga-ga over a cell phone.
 This phone did not last! October 21, 2007
Dragongurl (Seattle, Wa)
11 out of 32 found this review helpful
I would not recommend purchasing this phone. I've had it for 45 days and the screen has periodically turned white for a few seconds, time and time again. I am also not able to charge the phone because one of the prongs came out for apparently no reason. I'm just out of luck (because this is physical damage which is not covered by warranty), according to the cell phone carrier. The phone will not work and I'm out the money that I paid for it. This is the worst experience that I have ever had with Motorola and I have owned a lot of their phones. My advice to you would be to find a better phone that will last you for more than 45 days.
Much better than 1st Generation Razr November 29, 2007
SEH (Chicago, IL United States)
11 out of 11 found this review helpful
I have had this phone for about 45 days now. The 1st one I received had a defective key pad (it was delaminating). No problem with Amazon, though and their excellent customer service. I just called them and they just sent me a new one. As soon as I got the new one, I sent the old one back. It was pretty simple/easy. The 2nd one has been great. My #1 concern with a phone is call clarity and the ability to hold/pick up a signal to make calls. All the other stuff is just frilly accessories, to me, that are a nice to have. As far as the peformance of this phone, it is far better than the 1st generation Razr, V-600 and several other moto phones I have had over the years. This phone is primarily used in the Chicago area where AT&T is a medeocre service/signal provider-at best. I have had no problems with making/receiving calls with this phone and it works the way a cell phone should - good reception and call quality (including volume level). It is much better than the previous phones I've had. Last week, I was in a very rural area (the Upper Peninsula of Michigan) that I travel to on a regular basis. This phone worked better there than any other GSM phone I have used up there. I was actually able to make / receive calls in places the old phones would not work. Battery performance seems just fine. As with all GSM phones, if the phone is struggling to find/maintain a signal, it runs the battery down much faster. If you're playing video games or using other taxing applications, it runs the battery down. No big deal, use your head and think about it. Also, the software in this phone is faster than the older Razrs. You can flip through screens and run things much faster. Camera quality is decent for a cell phone - however, don't expect any cell phone to shoot SLR quality photos. I haven't used the video or MP3 player features. Again, I don't expect much out of them because this is - after all - a cell phone. If you have reasonable expectations, and have done your homework, you will love this phone. P.S. - Two final comments - the casing on this phone is just slightly larger than the 1st generation Razr. However, it still fits in a Razr leather carrying case, etc. Also, they give you an Mini-to-Mircro USB adapter so you can use all of your old Razr accesssories with this phone.
|
