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| Brand: LG
List Price: $69.99
Buy New: $49.99
You Save: $20.00 (29%)
Rating:  7 reviews
Sales Rank: 1034
Color: Black
Media: Wireless Phone
Shipping Weight (lbs): 0.9
Dimensions (in): 0 x 0 x 0
Model: CG225
UPC: 616960005209
ASIN: B000X9AM8I
Release Date: October 15, 2007
Shipping: Eligible for Super Saver Shipping
Promotion: Save $10.00 when you spend $50.00 or more on Qualifying Items offered by Amazon.com. Enter code BMLSAVES at checkout. Terms and Conditions
Availability: Usually ships in 24 hours
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| Customer Reviews:
Showing reviews 6-7 of 7
 Okay Phone, don't trust customer support July 25, 2008
Anthony Abruscato
6 out of 6 found this review helpful
Okay, first off, I'll talk about the phone.
First, it's a pretty good entry level flip phone. The quad-GSM does come in handy, so you can get service just about anywhere. The pictures are okay, and the screen could be a little bigger. And real-tones are a nice touch also. However, Tracfone is notorious for locking features. The web-browser will only work on their website, and it will still charge you if you try to get to another site. You cannot get different ringtones unless you email yourself a MIDI ringtone, or get the tones from their site. And the reception is great, but note it will either run on AT&T's network, or T-Mobile's network; Tracfone doesn't have a network of it's own.
Now to customer service. It flat out SUCKS. I recently upgraded my phone to the new Motorola w376 with Bluetooth, I found out they disabled all the good features on this phone. Anyway, I tried to transfer my number and minutes over to the new phone over the website. They said it would 24-48 hours, and it's been about a week now. I called CS, they said the reason the number porting was taking so long was because one phone was a GSM phone while the other was CDMA. Total BS, both phones run off of GSM; it just sounds like they don't know what they're doing.
Overall, if you can handle the CS, by all means get a Tracfone. However, if that's one of the big selling points for you, stay away from Tracfone.
 Tracfone=Customer Service Nightmare July 20, 2008
M. Rauch (Northern California)
3 out of 8 found this review helpful
I would have given this no stars if Amazon provided that option! I can't say enough bad things about Tracfone and its terrible customer service. I purchased a Tracfone online and tried to carry over my old cell number. It was a nightmare; the phone itself was ok, but activation was impossible. I can't even remember how many hours I spent on hold to India trying to work things out (note: the customer service reps did their best despite language issues, clearly they are not equipped to solve customer problems and are probably directed to just string customers along or inspire them to give up). After a month, I gave up, lost my old cell number, and had no phone for weeks. I had to work hard to get a refund, they really make it impossible for you if you have any problems. Spend a few more bucks and get one of the other pay as you go plans, Tracfone is not worth the headache.
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